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Roaming Assistant Manager (front Office)

Grupo Mantra null, Tasmania

Job Description

We are seeking a motivated professional with a passion for service to join our dedicated Front Office Team as a Full Time RoamingĀ Assistant Manager, based at Mantra on Hay in the heart of the CBD, you will have the opportunity to flex your skills and work across a range of Accor Apartment & Realty properties in Perth.

As our next Assistant Manager, you will:

  • Oversee the daily operations when on property
  • Handle guest complaints efficiently, with dignity and respect for both the guest and the Accor name
  • Supervise and monitor Team Members with true leadership ability that motivates the entire team
  • Provide a high level of customer service and a genuine personable service style that blows our guests away
  • Assist in the preparation of rosters and use Excel on a daily basis
  • What we are looking for:

  • A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
  • The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
  • The flexibility to work across property and shifts including early mornings, evenings and weekends
  • A person with proven leadership experience within a hotel environment
  • Knowledge of Sihot PMS advantageous
  • A passionate hotelier who has previous experience in Front Office and is ready to take the next step.
  • Why join Accor?

  • Personal and professional development opportunities via Tipsy
  • Love to travel? Take advantage of Accor global staff discounts from day one!
  • Build your professional network, with over 230,000 Accor hospitality professionals worldwide the connections are limitless!
  • With over 400 hotels in Australia and New Zealand, and over 5000 across 110 countries, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
  • Be a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
  • Everyone has a story and we want to learn yours!

      This job vacancy was been posted over 40 days ago, but is still active and currently accepting new applications.

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    Grupo Mantra