Job Description
Answering the phone – appropriately screening calls, resolving simple queries wherever possible, taking and relaying messages promptly, and, if necessary, redirecting queries Creating and amending typed documents such as letters, emails, memos, contracts, agreements, presentations and pitch documents, using version control and track changes Managing monthly billing processes and specific client invoicing requirements, including drafting and circulating invoices, distributing invoices to clients and necessary weekly, monthly and quarterly reporting responsibilities for key clients Supporting the client matter intake process Processing expense claims and cheque requisitions Undertaking conflict searching Time entry – production of narratives, creation of glossaries, etc. Screening and organising correspondence (with voicemail, email, and regular postal mail), in authors’ absence and as per requests Supporting the Restructuring & Insolvency sub-group including in setting up team meetings and events and managing expenses Working directly with clients, developing and maintaining relationships, and assisting with business development activities Organising couriers, conferences and functions, travel and accommodation, internal and external meetings (including room, car spaces, catering, invitations etc) for authors Assisting with the organising and conduct of client events, meetings and social functions for the Practice Group Managing authors’ calendars and schedules and keeping informed about authors’ whereabouts at all time Assisting in preparing and distributing relevant documentation to authors prior to critical dates meetings, court proceedings, settlements etc.) Identifying, opening, generating, maintaining, labelling, updating and closing files, according to task, author and the Firm’s requirements Managing various ongoing projects as required What we’re looking for
Our ideal candidate would have:
Previous experience in a similar role, ideally in a law firm or professional services environment supporting partners with substantial practices and multiple fee earners; Litigation and court forms experience; Experience with monthly billing process; High level of accuracy and attention to detail; A minimum typing speed of 50 wpm (90% accuracy rate); Excellent computer literacy in Word, Excel, PowerPoint and Outlook email; Excellent customer service and client relationship skills; iManage and Chrome River experience preferred but not required; Certificate IV in Business Administration or equivalent is desirable.
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This job vacancy was been posted over 40 days ago, but is still active and currently accepting new applications.
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