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Front Office Manager

Healthscope Canberra, Canberra

Job Description

your responsibilities will include:

  • Understanding of hospital administration processes from pre-admission to discharge including informed financial consents, private health funding eligibility, patient accounts, billings, debtor’s collection, accounts payable
  • Rosters, staffing and supervision of staff including reception, pre-admissions, discharges, billing, theatre bookings, Process review and ongoing change management
  • Handling of enquiries and complaint resolution
  • Working knowledge of patient management systems (Webpas and Zedmed) and Microsoft Office applications
  • Experience in managing and leading a team
  • Direct reports may include catering and environmental departments
  • Essential Criteria:

  • Promote a positive and collaborative team work environment and an efficient business culture
  • Assisting and coordinating internal and external audits
  • Sound knowledge and understanding of medical terminology
  • Excellent interpersonal, verbal and written communication skills
  • Exceptional organisational and time management skills as well as an ability to multi-task
  • Professional and pleasant demeanour
  • Ability to develop positive relationships with a diverse range of people both internal and external
  • Willingness and ability to learn and complete new tasks and the flexibility to embrace change
  • Ability to work both autonomously and collaboratively within the scope of the role
  •   This job vacancy was been posted over 40 days ago, but is still active and currently accepting new applications.

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    Healthscope