Network Lifecycle Manager

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

The Lifecycle Manager sits within Cloud and infrastructure department, to perform a very important role in managing the network infrastructure and will be responsible for how the network assets are administered within the environment and monitor and track their product lifecycle.

When vendors announce product end of life dates, both for software and hardware, this can usually mean a complex replacement, virtualisation, upgrade, consolidate or migration programme.  This role requires you to facilitate these activities with the various business owners, as well as engaging the technical teams, present options to the Exec, liaise with finance/procurement for funding and oversee the design, delivery, and migration to the new platform.

What you'll do:

• Own of the budget for Opex P&L for support contracts and renewals, this involves working with finance and procurement to secure the best value renewal, pulling in the right technical and business stakeholders
• Verifying all required assets are on correct service level identified on a support contract
• As inventory owner and software versions knowledge across the estate, the role necessitates regular input into audit and compliance reports, and follow-on actions until all concerned raised are addressed.
• Take the lead within Sky Enterprise Networks for the processes for hardware and software lifecycle management
• Prepare business cases and ad-hoc presentations for managers and stakeholders to obtain funding and create projects.
• Manage a budget year on year; prepare forecasts and Capex requests for the finance team.
• Manage the decommissioning, recycling, and trade-in of network hardware, with focus on energy saving and green initiatives
• Work closely with the network designers/architects to identify opportunities to not only replace older hardware but optimise solution with all technologies available.
• Identify critical areas that are nearing or past end of life support and create a replacement plan.

What you'll bring: 

• Solid knowledge of Cisco product portfolio and compatible products & knowledge of other technology vendors such as F5, Palo Alto, Radware. Fortinet and Arista is desirable.
• Knowledge and understanding of vendor’s end of sale/life policies and how that affects the operational support of the network.
• Strong knowledge of network management tools to extract inventory data and knowledge of inventory management practices and procedures preferable.
• Experience collating structured data from various sources and running queries and creating reports against that structured data  and utilising strong analytical skills to create data presentations and work packages that will be presented to Exec Sponsors, finance and business stakeholders and customers. Experience in Microsoft Excel data to an advanced level is preferable
• Attention to detail with good cost modelling awareness
• Ability to prioritise workloads and manage time effectively, good organisational skills
• Perform audits and data corrections to ensure inventory records are reliable, reconcile inventory discrepancies.
• Strong knowledge of ITIL framework and change processes & good communication skills, both verbal and written

Team overview:

It’s an exciting, varied, and challenging role, which gives an excellent overview and great understanding of the sky infrastructure and will involve working with lots of internal departments within Sky and multiple vendors.  Currently this role is individual role reporting Enterprise Network manager directly but will sit along his 6 other direct reports and total team of 40+ operational engineers that you will work with daily.

Group Communications & Infrastructure

Looking to be part of non-stop innovation? Join our Group Communications and Infrastructure team and you’ll work alongside experts in broadband, telephony, mobile, cloud and infrastructure. We’re the team that designs, builds, supports and maintains the telecoms networks across the whole Sky Group. Together, we help Sky broadband, mobile and TV enter new markets by creating a single and secure infrastructure for the amazing content and services that keep our customers coming back for more.

The rewards

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

Inclusion & how you'll work:

Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space:

London, Osterley or Brick Lane could be their base office, but will require regular time in Osterley as the majority of interactions will be based there.

Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

Or

Bricklane

Our Brick Lane office is in the heart of the East End of London. It’s part of a vibrant and diverse community; close to street food, cafes and shops.

The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk.

We'd love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.