Pool Operations Supervisor – Sydney Olympic Park!

About the role

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Implementing operational systems and maintain high standards of service delivery, venue presentation, safety and security

Supervise the safe use of the facilities

Ensure daily booking and operational schedules are in working order

Customer complaint resolution

Leadership of a team of lifeguards

Rotating roster with approximately 1 weekend a month

Lead of customer experience

About You

Client service is paramount in our day-to-day efforts, and you will work closely with your stakeholders to implement the use of the world class facilities located at Sydney Olympic Park Aquatic Centre. 

You must always act ethically and professionally, uphold, and promote the values aligned to the public sector. You will need to be able to plan, prioritise tasks for the team and individually aligning to the outlined tasks and changing priorities.

Your ability to clearly communicate with both internal and external stakeholders is key to this role. You will need to possess an ability and commitment to customer service and be accountable for your actions, work within a team environment, follow safe work practices. You will need to demonstrate a sound understanding of IT systems and have an ability to manage and develop people – and assist any team member to enhance their performance and skill set. 

This is an excellent opportunity to join a dedicated and highly regarded team together with significant opportunity to be a key contributor in Sydney Olympic Park’s position as a highly desired place to live, work, learn and play. We also offer career development and advancement opportunities.

Essential Requirements

Current Senior First Aid Certificate including Advanced Resuscitation

Pool Lifeguard Qualifications recognised in NSW

Pool Operations Certificate or equivalent

A Working with Children Check is an essential requirement for this role. The role has been identified as requiring a check in keeping with the Child Protection (Working With Children) Act 2012 .

What’s in it for you?

On the job training and career development

Free on-site parking

Free use of the facility including the gym and pools

Access to lifestyle membership

Uniform provided

Penalty rates on weekends

Work in an Olympic venue!

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

DPE strongly recommends all applicants who can be safely vaccinated for COVID-19, to be so.

Applications close Sunday 2nd April 2023 at 11:55PM.

Should you require further information about the role please contact the Hiring Manager c

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Our Diversity team can assist to:

make adjustments to the recruitment process

offer information about workplace adjustments and support networks