Service Sales Manager

Business Contribution: 

Through the promotion of Hydratight’s service business, deliver sales revenue growth for the company in the OPEX / Maintenance sector. Establish Hydratight as a preferred specialty supplier for shutdown and major maintenance services across the Customers in Australia with specific focus on Western Australia and Northern Territories.

Key Responsibilities :

• Maintain and develop relationship with decision makers / key influencers within major customers to position Hydratight services for sustainable growth.
• Identify, maintain, and expand service contracts (key account agreements, new projects, etc.) with the focus on Joint Integrity, On-site machining, sub-sea rentals, hot bolting, wrapping and specialty shut down services.
• Develop quarterly and annual sales plans for respective areas and take ownership of forecasts by meeting or exceeding revenue and profitability targets.
• Obtain and analyze market information, including competitive landscape and Total Available Markets to assist with the development and implementation of strategic direction for the regional services.
• Manage the day-to-day sales workflow, from opportunity identification to contract management utilizing enterprise tools and CRM systems such as SalesForce (SFDC).
• Prepare and manage value driven proposals, ensure active follow-up and successful conversion into orders
• Work closely with Operations and Customer Service teams to ensure the highest standard of service is delivered to customers through timely delivery of quality equipment and competent manpower
• Drive the enthusiasm to implement LEAD (continuous improvement program) tools into responsible area
• Be an ambassador for Safety and Quality Excellence by proactively participating in safety campaigns and driving improvements.
• Always represent Hydratight in a professional manner, both internally and externally. To follow the published processes and comply with all company policies and procedures.

Required Capabilities (describe scope of knowledge and ability of the position):

• Bachelor’s degree in related technical field, mechanical engineering background or a business degree.
• Minimum 5-7 Years of relevant Industry Experience
• 5+ Years’ experience in a Service Sales / Business Development position with a proven track record of success
• Strong understanding and knowledge of Australia O&G and Industrial markets, their competitive dynamics and industry applications.
• Proven efficient customer network across Australia and ability to retain existing and develop and secure new customer business. Knowledge or Regional logistics is preferable
• Able to forecast and provide accurate commercial information in a customer driven environment is a must
• Demonstrates excellent communication and presentation skills
• Able to work efficiently in matrix organization
• Demonstrates and fosters a “can-do” spirit, a strong sense of optimism and urgency, ownership, and strong commitment to achieving goals and organizational success
• Demonstrates analytical and strategic thinking combined with strong execution drive
• Able and willing to travel across the Region 25-50% of working time
• Strong Ability to use Computer and Microsoft Office software to generate various reports, make presentations and data management.
• Able to work remotely while maintaining efficient communications with peers and line management

Required Skills

Required Experience