Senior Product Manager

We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge.

This opportunity

Reporting to the Head of Post-Paid, you will disrupt the Australian market by giving customers what they want in the least Telco-y way, whilst acting as the glue that binds the business together to create best-in-class customer experiences and bring disruptive products to market. As a Product Manager, you will work collectively with teams across Sales, Brand & Marketing, Technology, and Operations to help develop TPG’s customer products that drive population growth, revenue, NPS and brand consideration. This role will own the product strategy and initiatives on core products relating to our Mobile Voice Plans.

Responsibilities

Develop business cases for new strategic or tactical initiatives

Drive customer retention, acquisition, profitability and revenue growth, enabling TPG to deliver to its financial objectives

Understand and explain commercial performance of the portfolio / products

It is anticipated you will focus on multiple core products at any time to maximise growth potential for our business.

Ownership of the end-to-end launch and ongoing experience for core products you deliver

Create a great customer experience around products that drives NPS and word of mouth in the market

Create annual and quarterly product roadmap strategies

Lead transformation with P&L initiatives from capex product initiatives to launching and continuous improvement of revenue impacting products

Knowledge and Experience

Experience in relevant or related industry Product / Commercial / Marketing roles

Outstanding influencing skills (with senior management) coupled with strong written and verbal communication

Expert in product development, systems & processes along with strong knowledge in the Telco market

Ability to lead a cross- functional teams to deliver complex product innovation

Exceptional drive to inspire change across the organisation

Proven track record of problem solving in complex business problems

Ability to deal with rapid change and quick pace with resilience and fortitude

Energy, enthusiasm, a can-do attitude, and a willingness to learn

Degree qualified an advantage, ideally in business, marketing, or economics

Benefits and perks

Flexible hybrid way of working (from home and office)

‘Stay Connected Mobile’ – Access to a free mobile plan

‘Stay Connected NBN’ – Access to a free NBN 100 plan

‘Your Leave’ – an additional 4 days of leave to be used whenever you like – every year

Access to TPG Learning Hub platform and internal development opportunities

Access to Corporate Partner Discounts

Our TPG Telecom Spirit

We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. You will join a supportive company that is diverse and inclusive, and celebrates what makes our employees different, as well what brings us together. We want you to bring your true self to work, and to feel like your contribution matters. We encourage ambition in everything we do, from telco solutions to customer experience, to community impact. You will have real opportunities to take charge and take control.

Bolder and better together! 

Don’t meet every single requirement? Studies have shown that women and those of underrepresented groups are less likely to apply for roles unless they meet every single criteria. At TPG Telecom we recognise that what may make you different, makes the difference!

We’re all about enabling every individual to be their authentic selves and creating a place where everybody belongs. If you are excited about this role, but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to APPLY NOW regardless.