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Assistant Manager

Grupo Mantra Pialba, Queensland

Job Description

Mantra 2 Bond Street offers centrally located accommodation in Sydney’s premier shopping and financial precincts, close to Sydney’s famed attractions including the Opera House, Pitt Street Mall and Darling Harbour.

We are seeking a motivated professional with a passion for service to join our dedicated Front Office Team as an  Assistant Manager.

As our next Assistant Manager, you will:

  • Oversee the daily operations of the property
  • Handle guest complaints efficiently, with dignity and respect for both the guest and the Accor name
  • Supervise and monitor Team Members with true leadership ability that motivates the entire team
  • Provide a high level of customer service and a genuine personable service style that blows our guests away
  • Assist in the preparation of rosters and use Excel on a daily basis
  • What we are looking for:

  • A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
  • The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
  • The flexibility to work shifts including early mornings, evenings and weekends
  • A person with proven leadership experience within a hotel environment
  • Knowledge of Sihot PMS advantageous
  • Someone with previous experience in a Front Office hospitality role
  •   This job vacancy was been posted over 40 days ago, but is still active and currently accepting new applications.

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    Grupo Mantra