Field Service Technician

Sandvik Mining and Rock Solutions

Field Service Technician – Flexible (South Australia)

Our Company and Culture

Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, service and technical solutions for the mining and construction industries. The Sandvik Group has approximately 44,000 employees in more than 150 countries.

We conduct business in a sustainable and responsible manner. To achieve this, we always act in line with our high ethical standards, putting safety first and always showing consideration for the environment and the communities in which we operate. The safety and well-being of our employees and the environment are our core values. Finally, we care about others and build relationships based on honesty, respect and trust.

At Sandvik, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Aboriginal and Torres Strait Islander people.

The role

Sandvik is seeking applications from a motivated Service Technician to join our team. This role is responsible for ensuring efficient maintenance and repair of Sandvik Mining equipment across South Australia.

Roster and hours of work (including possible night shift) may change from time to time, in line with customer needs.

The role will require inspections, preventative maintenance, fault finding and repairs on a wide range of mining equipment, demonstrated previous experience with surface and/or underground drilling equipment would be a distinct advantage.

Areas of responsibility

Australian recognised Mechanical Trade Certification

Leading, developing & mentoring a team, while Implementing process improvements to increase workshop productivity and performance

Forward plan and adjust to customers problems & support with addressing daily issues

Conduct pre-shift meetings

Plan, organize and distribute work within the field service team

Liaise with third parties and customers as necessary to ensure work flows smoothly.

Maintain a safe work environment and encourage a strong safety culture.

Strive for Continuous improvement to the organization and efficiency of the workshop while ensuring quality is not diminished while achieving timeframes.

Provide technical guidance and training to the workgroup as necessary.

Ensure that all parts are returned to allow for job completion.

Your profile

Mechanical background and relevant certification essential

Proactive, self-motivated and demonstrate initiative

Ability to think outside the box and find solutions

Strong and proven safety culture

Strong customer service focus and motivation to achieve targets and goals

Excellent communication and interpersonal skills

Solid computer literacy

Class C Manual Driver Licence

Ability to travel

What we offer

An Employee Benefits Program including salary sacrifice options

Company-wide bonus scheme

Length of Service Recognition program

Company funded paid parental leave which includes superannuation contributions during the leave period

Training opportunities for employees – from internal programs to contributions towards external studies

A Sandvik Wellness Program for employees’ who want to improve their health and wellbeing

Agencies need not apply.

You must have the right to work in Australia and the ability to pass a pre-employment medical.

Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website.

Talent Acquisition Specialist
Alexandra Fryer

+61 460 971 554