Australian Parliament House Events Team – Various Positions

Job Details

Job Title:  Australian Parliament House Events Team – Various Positions

Employment Type:  Ongoing (permanent), non-ongoing (temporary) and casual (irregular/intermittent)

Classification:  Parliamentary Service Level 1 (PSL1), Parliamentary Service Level 2 (PSL2)

Closing Date: 11:30pm AEDT, 30 June 2023 (Applications will be reviewed intermittently as vacancies arise during this period. Candidates who meet the requirements of these positions may be contacted. There is no guarantee the department will contact you during this period).

Contact:  Anna McAlaney, (02) 6277 8049, u

About the role

Work at an award-winning tourism venue and enjoy free parking, free gym membership and a competitive salary. 

The Department of Parliamentary Services (DPS) is seeking customer focused, passionate and hardworking individuals to fill banquet and event roles within APH Catering and Events.

The APH Catering and Events team delivers an in-house food and beverage operation across Parliament House. The team prides itself on providing premium catering and event services to building occupants ranging from small private dining rooms to large spaces such as the Great Hall. There are also several cafes and restaurants, including a public café, staff dining room, private dining areas, coffee venues, in-room dining and corporate catering. 

The APH Catering and Events team is growing, and we are looking for upcoming and experienced hospitality staff to join our mission to ensure people who work in Australian Parliament House have convenient access to exceptional food, coffee and event services.

Who we are looking for

Our ideal candidates will:

have proven success in the hospitality industry, specifically in food and beverage services

have a can-do attitude and strong work ethic

enjoy working in a team, and

thrive in a dynamic and fast-paced operational environment.

If you believe that you are a good fit for DPS and have the requisite skills and aptitude to contribute to the delivery of exceptional services and experiences, we want to hear from you.

Job Specific Requirements : 

• A current Responsible Service of Alcohol (RSA) certificate. If not currently held, this certificate must be obtained and maintained.
• At least 6 months experience as a food waiter
• Certifications or training in hospitality and retail catering are highly desirable.
• The ability to work according to a roster and overtime if required. Penalty and overtime rates apply.
• The ability to always wear a uniform and present in a professional manner when on duty.

At DPS, we acknowledge the value diversity brings. We are committed to building a diverse and inclusive workplace that ensures all our people can contribute to our shared purpose. We welcome applications from Aboriginal and Torres Strait Islander people, mature age people, people from diverse backgrounds and people with disability.

Duty Statement

Classification:  Parliamentary Service Level 1 (PSL1), Parliamentary Service Level 2 (PSL2)
Local Title : Banquet Waiter
Branch: Commercial Operations Branch
Section: APH Catering
Security Assessment:  Baseline Vetting

Under limited/general direction undertake duties in accordance with the agreed standards for the PSL1 or PSL2 classification. The duties will include, but are not limited to, the following:

provide excellent customer service

always strive for best customer satisfaction

have exceptional grooming – always present neat and tidy

greet and/or escort guests to event spaces

set up and pack down event rooms, including, but not limited to: moving event furniture and staging arrange table settings polish cutlery fold napkins

provide outstanding table service, including the ability to: confidently carry and serve four plates, using a high tea stand confidently carry and serve drink trays service at least two tables banquet style concurrently always keep tables clean and tidy

cooperate and communicate with all service and kitchen staff

adhere to all DPS procedures, policies and guidelines, including: cash and financial transactions stock control

maintain knowledge of HACCP food handling and WHS practices and contemporary hospitality industry trends

maintain a Responsible Service of Alcohol (RSA) certificate, and

assist in the retail outlets and other duties as required.

Employees of DPS are required to be able, and to be seen to be able, to provide professional advice and services to all Senators and Members without favour or prejudice.

Benefits of working at DPS

In addition to our unique working environment and values-driven team, you’ll have access to:

flexible work arrangements 

ongoing opportunities to learn and develop new skills

a competitive salary and 15.4% superannuation

free, secure underground parking

free gym membership and access to recreational facilities, including squash and tennis courts and sporting fields, and

on-site childcare, banking services, post office and value-for-money dining options.

Salary

The current salary range is $49,390 – $68,584 per annum + 15.4% superannuation.

Conditions of Employment

Employment opportunities at Department of Parliamentary Services are subject to a range of conditions prescribed in the Parliamentary Service Act 1999 which include:

• Australian citizenship – to be eligible for employment with DPS, applicants must be an Australian Citizen. 

• Security clearance and character clearance – the preferred applicant will be required to obtain and maintain a security clearance at the level specified, as well as complete and be deemed suitable through a Nationally Coordinated Criminal History Check. 

• Health assessment – a pre-employment health assessment will be required where there are physical or medical requirements for the role. 

How to apply

To register your interest for these positions, you will need to:

Click ‘Apply’

Complete the application form which includes uploading a copy of your CV and a pitch (500 words maximum), addressing the following 2 questions: Why do you want to work at Parliament House? What hospitality experience would you bring to this role?