Concierge & Communications Guru

Awarded firm, Growing business with opportunities for you to learn and progress, Tech-powered practice, leaving more time for what matters.Ready for Adventure?Due to members of our concierge team advancing within the business, we are again looking for a likeminded person to join the Morris Legal Group team in this fantastic front-of-house role as Concierge & Communications Guru.Our business continues to experience growth and we are looking for someone to help us serve our wonderful clients promptly, with care and enthusiasm.If you?re right for this job, you will be very focussed on the client experience, have an interest in humans, have great attention to detail and care about presentation and telling our firm?s story.How we do itWe are tech-driven and client focussed. We have increased our software spend by 300% during the crisis to make remote work more dreamy, improve our clients’ experience and make matter tracking flawless.Best in class service to our clients and the profession is our absolute, Number 1 priority.We have been developing our systems to ensure that our clients can be welcomed to the business and start their property journey with confidence. This work continues every day and is a joint effort amongst our whole team.Prompt responses, clear advice and a businesslike approach to all our tasks is what sets us apart in the market.The RoleWe?re looking to welcome a part time team member into this Concierge / Communications role. This is not a legal role.While this role is envisaged as full time, we will consider part-time applicants who are available for contact hours in the office every day the firm is open.We?re looking for someone who:really cares about high quality customer service and the client experienceunderstands that impeccable presentation is the key to a great first impressionis interested in how the machinery of business worksfinds business administration satisfyinghas an interest in the future of technology and automation in businesswants to experiment with communications and marketing with our fabulous teamgenuinely loves working with people and working as part of a team towards everyone?s successYour role will include:being the first point of contact for new clients and enquiriescompleting sales track for every client and enquiryclient onboarding, hospitality and managing their dataassistance in managing our business automationsliaising with our graphic design team on our digital assets and toolsmanaging social media, blog and communications with the Directormisc office administration tasksSome of the perks of working with us are:In-office role in leafy Kingston, ACT keeps you connected with your team matesSome flexibility available as you settle into the roleFree parking for all staffRemuneration commensurate with your experience, expect $45,000 ? $60,000 inclusive super, pro rata if part-timeRoom for growth into the futureWe are open minded and we hope you are too. This role would suit a wide range of previous experience, attitude is key!We would love to chat to you if you are:a working dad or muma superstar returning to work after a break of any kindseeking a new challengepassionate about customer service and getting the job done welllooking to move from a retail, hospitality or reception role into a professional environment with a focus on customer service and techgraduating from a business qualification of any kind and want to get stuck into a future-focussed rolea law graduate not wanting to practice or a frustrated legal administrator ? who still loves Suits (you know who you are!)Who is Morris Legal Group?You can learn all about us on our website, but here’s the sports page:Award-winning lawyers and law firmMarket leading Canberra boutique based in KingstonTechnology and automation are leveraged to make our lives easier and clients happierFocus on property, development, construction, wills and estates, tax, commercial and family lawClients include first home buyers through to ASX-listed property investorsTransacted on over $900M in property since we opened in 2018 (that’s over in property every single working day!)Fixed fees guaranteed: no timesheets ever and no BSCOVIDSafe and remote enabledWe really have the best clients, we just love themStill Reading?Sweet! If this sounds like something you’d be interested in, we’re so excited to hear from you. To apply, you will need to:Dust off your CVInstead of a cover letter, record a short video telling us a little about yourself and why we should consider you for this roleSend us an email introduce yourself, including the following word in the subject line: Tremendous Looking forward to getting to know you!