Front Office Manager

your responsibilities will include: Understanding of hospital administration processes from pre-admissions to discharge including informed financial consents, private health funding eligibility, patient accounts, billings, debtor’s collection, accounts payable Rosters, staffing and supervision of staff including reception, pre-admissions, discharges, billing, theatre bookings, Process review and ongoing change management Handling of enquiries and complaint resolution Working knowledge of patient management systems (Webpas and Zedmed) and Microsoft Office applications Experience in managing and leading a team Direct reports may include catering and environmental departments National Capital Private Hospital is a 148 bed acute hospital in the southern suburbs of Canberra. It offers high acuity surgery and treatments to the people of the ACT and the surrounding regions. Co-located with the Canberra Hospital it provides a warm and welcoming place to work. Essential Criteria: Promote a positive and collaborative team work environment and an efficient business culture Assisting and coordinating internal and external audits Sound knowledge and understanding of medical terminology Excellent interpersonal, verbal and written communication skills Exceptional organisational and time management skills as well as an ability to multi-task Professional and pleasant demeanour Ability to develop positive relationships with a diverse range of people both internal and external Willingness and ability to learn and complete new tasks and the flexibility to embrace change Ability to work both autonomously and collaboratively within the scope of the role