Senior Public Trust Officer, Public Trust Office

About the role&#;You will assist customer in the timely provision of service and advice in the financial management of the affairs of people with impaired financial decision making capacity, administration of estate and trusts, estate planning and/or the making of legal documents such as Wills and Enduring Powers of Attorney We are seeking people who have a strong interest and experience in working within a customer focussed environment undertaking a variety of work and the ability to rapidly acquire the skills and knowledge to be successful in the &#;This includes providing professional assistance and advice to customers and handling public enquires regarding the range of services provided by the Public TrusteeProvide advice, support and assistance to junior staff members in accordance with best practice and proceduresReview the work of Public Trust Officers as required, including statements of account and financial advice documents to ensure compliance with office policies and proceduresEnsure the administration of Office and Trust Accounts are in accordance with financial and audit requirements and Office policy and co-ordinate financial reports, office accounts and monitoring systemsPrepare statements of account in accordance with legislative standards and ensure the coordination and administration of office systems, financial reports, office accounts and monitoring systems are in accordance with audit requirements and office policyProvide support for the regional office and assisting other staff members with professional and administrative matters including the facilitation of and entry of new customers into the systemEnsure the provision of high quality services through assisting with marketing the activities of the office in the local area.