Regional Visiting Manager – Gold Coast, Office Of The Public Guardian

Regional Visiting Manager – Gold Coast writeAgency(‘Office of the Public Guardian’); Office of the Public Guardian (Organisation site ( ))
Regional Visiting Managers; Community Visiting and Advocacy; Southport

The Regional Visiting Manager is responsible for the provision of visiting services in a specific geographical area of Queensland. Visiting services includes visiting children and young people in out-of-home care and adults at visitable sites, report preparation and issue resolution/advocacy for these client groups.

• Lead, manage and supervise a remote team of Community Visitors in accordance with the Public Guardian Act (), to ensure high quality delivery of visiting services that protect the rights and interests of, and achieve the best outcomes for, vulnerable children and young people in out-of-home care and vulnerable adults at visitable sites.

• Manage, and where appropriate, makes referrals for the provision of advocacy services to children and young people in out-of-home care and vulnerable adults at visitable sites having regard to the child Statement of Standards and Charter of Rights and the adult Human Services Quality Standards. Utilise high level negotiation and dispute resolution techniques to seek the best possible outcomes for these vulnerable cohorts.

• Maintain knowledge of and contribute towards contemporary systems and practice guidelines, providing supervision, direction and support to Community Visitors in practice issues.

• Identify, escalate and respond to significant risk matters, and provide strategic and timely advice and recommendations to senior management on individual and systemic issues affecting children and young people in out-of-home care and vulnerable adults at visitable sites.

• Actively engage and maintain strong working relationships with a range of government and non-government agencies, professional bodies and community organisations involved in the prevention of abuse, neglect and exploitation of children in out-of-home care and vulnerable adults at visitable sites.

• Undertake financial, human resource and administrative management and compliance in accordance with the Office of the Public Guardian and Department of Justice and Attorney-General’s requirements, including the Queensland Public Service Code of Conduct.

Applications to remain current for months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights ( ) and diversity ( ).

There is one part-time (.FTE) position available. Please ensure you download all attachments and follow the instructions on how to apply.