Medical/cosmetic Clinic Receptionist
Vista Clinic Australia Melbourne, Melbourne
Job Description
Award Winning, established, Doctor owned Cosmetic Clinic & professional trainings Institute on Little Collins St seeks an excellent, practical Manager to drive the practice to highest standards and further growth.
We focus on great reputation and highly skilled medical cosmetic, education and health standards, thoughtful and patient-oriented continuing care, which resulted in great & delightful patients database.
Capacity and plans for significant growth.
We look forward to welcoming a dynamic team manager, “mum of the clinic” with an ambitious, imaginative and can-do vision for further expansion, more VIP events and best possible experience for patients. You will have a full autonomy to run and manage.
You must be a good, caring organizer, communicator, give fantastic customer service to clients, and enjoy helping doctors.
Key responsibilities:
Oversee the day-to-day operations of the cosmetic/medical center to ensure smooth and efficient functioning.
Practice development, achievement of business goals and continual optimization practice efficiency through effective scheduling and resource management.
Coordinate with doctors, therapists, and clients/patients to maintain a high standard of care.
Develop and implement practice policies and procedures.
Handle patient complaints and feedback, new patients onboarding and selection, ensuring a positive patient experience.
Ensure compliance with regulations and standards.
Manage financial aspects of the practice, including budgeting, marketing, billing, and payroll.
Maintain accurate medical records and confidentiality in accordance with legal requirements.
Manage staff, including hiring, training, staff development and
performance evaluation.
Administrative support of owner, doctors, growth activities, including VIP events, educational events for other doctors/nurses, executive health checks.
Ensuring the clinic is running smoothly and successful.
Ongoing and up to date awareness of the most efficient management of the interface with medicare and healthcare guidelines and initiatives.
Hold a capacity for ongoing initiative in driving the growth and development of the practice with reference to the usual KPIs relevant to general practice service delivery and business success.
Interested? Here is what you will need to be successful….
Caring attitude
Bachelor’s degree (Nursing, Medical, Dermal Clinician or Healthcare Management (or equivalent experience) and/or a minimum of 5 years’ experience in practice management ideally.
Students for Medical or Beauty industry, overseas trained doctors are welcome - great opportunity to develop in the industry and learn. We teach.
Strong leadership and organizational skills.
Excellent communication and interpersonal abilities.
Proficiency with medical software and electronic health records (EHR) system
Financial acumen with experience in budgeting and financial management.
Ability to handle multiple tasks and work under pressure.
Commitment to providing high-quality patient care.
Strong customer service skills and motivated Team player.
Customer relationship, some reception duties to provide the best experience to customers.
Immaculate presentation, reliable, Independent, honest, and friendly personality.
Confidence with retailing and rebooking with a focus on achieving KPI targets.
Passionate about Skin and confident in prescribing clients a full treatment program and homecare.
Demonstrated ability to thrive in a fast- paced environment, ensuring excellence in clinic operations .
Proven sales experience highlighting a results-driven approach
Benefits…
When you become part of our team, you can expect:
Competitive hourly rate, as we value your skill and dedication with competitive compensation.
Lucrative commission, bonuses, and monthly incentives to reward our performance-driven incentives will keep you motivated and rewarded for your sales achievements.
Generous product and treatments incentives
Extensive training and career learning pathways.
No weekend/public holidays work
We are committed to providing a supportive and rewarding work environment that enables our team to achieve both personal and professional success!
We focus on great reputation and highly skilled medical cosmetic, education and health standards, thoughtful and patient-oriented continuing care, which resulted in great & delightful patients database.
Capacity and plans for significant growth.
We look forward to welcoming a dynamic team manager, “mum of the clinic” with an ambitious, imaginative and can-do vision for further expansion, more VIP events and best possible experience for patients. You will have a full autonomy to run and manage.
You must be a good, caring organizer, communicator, give fantastic customer service to clients, and enjoy helping doctors.
Key responsibilities:
Oversee the day-to-day operations of the cosmetic/medical center to ensure smooth and efficient functioning.
Practice development, achievement of business goals and continual optimization practice efficiency through effective scheduling and resource management.
Coordinate with doctors, therapists, and clients/patients to maintain a high standard of care.
Develop and implement practice policies and procedures.
Handle patient complaints and feedback, new patients onboarding and selection, ensuring a positive patient experience.
Ensure compliance with regulations and standards.
Manage financial aspects of the practice, including budgeting, marketing, billing, and payroll.
Maintain accurate medical records and confidentiality in accordance with legal requirements.
Manage staff, including hiring, training, staff development and
performance evaluation.
Administrative support of owner, doctors, growth activities, including VIP events, educational events for other doctors/nurses, executive health checks.
Ensuring the clinic is running smoothly and successful.
Ongoing and up to date awareness of the most efficient management of the interface with medicare and healthcare guidelines and initiatives.
Hold a capacity for ongoing initiative in driving the growth and development of the practice with reference to the usual KPIs relevant to general practice service delivery and business success.
Interested? Here is what you will need to be successful….
Caring attitude
Bachelor’s degree (Nursing, Medical, Dermal Clinician or Healthcare Management (or equivalent experience) and/or a minimum of 5 years’ experience in practice management ideally.
Students for Medical or Beauty industry, overseas trained doctors are welcome - great opportunity to develop in the industry and learn. We teach.
Strong leadership and organizational skills.
Excellent communication and interpersonal abilities.
Proficiency with medical software and electronic health records (EHR) system
Financial acumen with experience in budgeting and financial management.
Ability to handle multiple tasks and work under pressure.
Commitment to providing high-quality patient care.
Strong customer service skills and motivated Team player.
Customer relationship, some reception duties to provide the best experience to customers.
Immaculate presentation, reliable, Independent, honest, and friendly personality.
Confidence with retailing and rebooking with a focus on achieving KPI targets.
Passionate about Skin and confident in prescribing clients a full treatment program and homecare.
Demonstrated ability to thrive in a fast- paced environment, ensuring excellence in clinic operations .
Proven sales experience highlighting a results-driven approach
Benefits…
When you become part of our team, you can expect:
Competitive hourly rate, as we value your skill and dedication with competitive compensation.
Lucrative commission, bonuses, and monthly incentives to reward our performance-driven incentives will keep you motivated and rewarded for your sales achievements.
Generous product and treatments incentives
Extensive training and career learning pathways.
No weekend/public holidays work
We are committed to providing a supportive and rewarding work environment that enables our team to achieve both personal and professional success!
View more student jobs in Melbourne.
By displaying these images, Backpacker Job Board does not claim any ownership or endorsement of the materials. Backpacker Job Board assumes no liability for copyright infringements, licensing disputes, or any other intellectual property claims arising from employer-submitted images. If you believe that any image displayed on Backpacker Job Board infringes your copyright or other legal rights, please contact us at [email protected]. We are committed to promptly reviewing all such notices and, where appropriate, removing the infringing content. However, any removal of content shall not constitute an admission of liability or fault by Backpacker Job Board.
Login or Register to Apply Online
Not already a member? Register for free and create your online resume to apply. If you are already registered or have applied for a vacancy before, you can login below.
Vista Clinic Australia
Member since: January 2025