Community Consultant

This role will work closely with volunteer-involving-organisation (VIO) clients to propose solutions for key strategic challenges of these organisations. This role’s focus is on learning about the VIO clients’ business challenges and needs, then translating them into volunteering opportunities to be uploaded for skilled volunteers to tackle and amplify the VIOs impact.

Your consulting will be key to ensuring a good user experience for VIOs to seek help in building their capacity, optimising their processes or long-term sustainability, and ultimately upskilling the sector and building awareness of VIOs for large-scale impact.

Responsibilities
- Identify key stakeholders and contact details in target organisations;
- Conduct pre-consultation qualitative research of the target market organisation to learn about their business challenges, current market position, and technologies to identify business needs;
- Interview the VIO point of contact (Volunteer Manager, Corporate Partnership Manager, CEO) to define strategic challenges and hypothesise problem solutions;
- Consolidate findings to shortlist potential projects and roles for VIO to partner with corporate or student volunteers on the Communiteer platform;
- Work closely with CT project teams to develop and present the project plan to the VIO to implement the recommended changes;
- Support our VIO sector development initiatives through progressing our leads through the acquisition pipeline, and ensuring a smooth transition to facilitate volunteering;
- Develop an approach for Communiteer to manage and sustain relationships with the VIOs.

This position is for those who have completed the Sector Researcher Internship at CT or have completed a relevant (MBA) consulting program.

Skilled volunteering is an unpaid opportunity for graduates and professionals to give back whilst honing their practice and experiencing a social enterprise work environment over a minimum 10-week period. Skilled volunteers have access to the same benefits as interns, however, unlike interns, will be asked to work more autonomously and in accordance with the availability of VIO stakeholders.

Career progression and development discussions are a regular agenda item between you and your line manager. In addition, the organisational chart is regularly reviewed, updated and communicated internally to show upcoming vacancies and new roles to match the growth of the organisation.