Senior Clerical Assistant, Scope, Perth

Job Description

Senior Clerical Assistant, SCOPE  PKC
£21, – £23,
Pullar House, 35 Kinnoull Street, Perth PH1 5GD

Perth & Kinross Health and Social Care Partnership aims to work with the residents of the Perth & Kinross area to provide independent living across all communities.

A vacancy has arisen for a Senior Clerical Assistant in the SCOPE Team, 36 hrs per week.  
S – Supporting young people and adults with complex needs
C – Community based approach/assessment
O – Offering young people and adults’ choice in their care packages
P – Person-centred planning
E – Enriching people’s lives

SCOPE is a multi-disciplinary team providing support to people with autism and/or a learning disability who have complex needs.   This is an exciting opportunity to be part of a new, innovative team that became operational in May .  

The principal role of the SCOPE team is to provide life-long support for complex cases of individuals who reside across Perth and Kinross from the age 14 and upwards.  SCOPE will link with local partners such as Education and Children’s services, Contracts, Housing, all Health Services and 3rd Sector providers.

This is an excellent opportunity to be part of the development of a highly skilled and person-centred team, with excellent training, supervision and development prospects provided. Benefits also include flexible working scheme, modern working practices, generous annual leave entitlement and pension scheme.   

The successful applicant will assist the SCOPE team in maintaining vulnerable people in the community by providing a range of administrative tasks, which will ensure the day to day running of the teams’ operations.  The role will involve taking referrals and contacts, recording minutes, liaising with individuals, family members and other professionals, supporting in the compilation of strategic planning and reviewing reports, the collation and monitoring of statistical and analytical data that is outcome focused based and complies with the National and Localised Health and Social Care objectives.  We would value an individual who is confident in using IT and digital formats to support communication and who is proficient in using Microsoft applications.    

Requirements

There is an expectation that short listed candidates will meet all the requirements stated in the job profile.  

Knowledge & Experience 
•    You must have relevant experience working in an office environment
•    Knowledge of clerical/admin procedures
•    You must be numerate and would be beneficial if you have a knowledge of Budgets
•    You must have experience working with Microsoft packages and accurate keyboard skills, it would be beneficial if you have experience of Swift/AIS
•    Experience in minute taking 
•    Ability to work on own initiative with minimum level of supervision
•    Ability to manage own workload and prioritise
•    Ability to work under pressure and meet deadlines 
•    It would be advantageous if you have experience working in a Local Authority setting and Adult Social Care
•    Sensitivity/empathy to the needs of others

Health & Safety
•    You have a personal responsibility for taking care of yourself and others and must comply with all relevant Health and Safety legislation

Equality & Dignity at Work
•    The ability to treat colleagues and customers with dignity and respect as per the Employee Charter
•    Anti-discriminatory attitude

Communications
•    Efficient and effective communication skills 
•    The ability to liaise with other professionals in an appropriate manner

Flexibility
•    Ability to work in a variety of situations and meet tight deadlines with accuracy
•    Proven organisational and prioritisation skills

Achievement of Results
•    Good standard of general education and would be beneficial if you have European Computer Driving Licence and HNC in Admin
•    Willingness to undertake further training/education
Quality 
•    Experience of working within the operational practices and standards of an organisation 
 
Team Working
•    Ability to build good working relationships with others and work as part of a team
•    Decision Making & Problem Solving
•    Ability to work on own initiative with minimal supervision  
•    Objectivity in coping with difficult situations
•     Any Additional Requirements 
•    Must be able to cope with the demands of the job and attend on a regular basis

Responsibilities

Operate departmental systems, including databases and spreadsheet applications for the accurate input, collation and retrieval of information. Assisting and carry out searches as required on computerised service user information system, collating standard reports as required

•    Receive telephone enquiries and take appropriate action as required
•    Gather Assessment information from Health professionals and input to client database
•    Check any invoices with regards to stationery orders etc. and pass to finance
•    Assist in maintaining the filing system to ensure efficient and effective retrieval of documents and materials
•    General typing of letters, forms and photocopying as required
•    Assist in the receiving of mail and preparation of outgoing mail
•    Maintain a professional approach responding to all queries from the public, Council employees and outside Agencies in an efficient and courteous manner, using initiative to resolve problems; personally, and by the telephone both internally and externally

•    Ensure the appropriate degree of confidentiality in all work undertaken
•    To provide support to the Administrative Support Team which covers the Access Team, Mental Health Team, Transitions Team and Hospital Discharge Team as and when required and be prepared to travel to provide such cover
•    Participate in a range of team meetings and undertake minute taking and liaise with all levels of staff, agencies and service users
•    Carry out other tasks within the general scope of the post as may be allocated by the Senior Admin Assistant
•    Actively pursue own personal development and take full advantage of the training provided        

The Individual

For further information regarding the post contact Esther MacMillan, Senior Practitioner SCOPE Team .

When completing your application for this post, please ensure you provide current contact details (including e-mail addresses) for two referees, one should be your present or most recent employer. However, if you are an existing employee of Perth & Kinross Council, you are only required to provide reference details for your current employer.

At PKC our   influence our work and support us in the delivery of the . In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate . Find out more about  and you could soon be joining our team!

Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call to discuss.

As part of our safer recruitment measures, Perth & Kinross Council carries out rigorous checks on the right to work in the UK, qualifications, employment history, including references, and fitness to undertake the post.

Some jobs may have been traditionally carried out predominately by one gender, but we would encourage you to apply if you meet the requirements, irrespective of your gender.

A healthy work life balance is important to Perth & Kinross Council and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance. You will have access to training and support for continued professional development.

Perth & Kinross Council welcomes applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

Find out more about working for Perth & Kinross Council and living in one of the most scenic areas of Scotland .