Technical Sales Support Officer

Our Business:

At Daikin, we draw upon our many years of experience to provide air conditioning solutions to our customers to achieve superior comfort levels in residential and commercial environments. As a leading air conditioning company, Daikin has earned a reputation of world leading performance, technological advancement, quality, and reliability. We have been successfully operating in Australia for over 50 years and our products can be found in thousands of homes, businesses, and community projects across the country.

Our corporate values reflect diversity, equity, and inclusion.

The Opportunity:

We are currently recruiting for a driven and customer-centric person to join our Sales team in Eight Mile Plains as a Technical Sales Support Officer (Internal Sales) and help drive our business in QLD. 

Please note that this role will be based in Eight Mile Plains for the moment, but our business is relocating to Murarrie in late 2022.

The purpose of this fast-paced, diverse, and challenging role is to provide technical support to the Sales team and customers to select product and develop quotes for projects and tenders.

Reporting to the Sales Manager, your key responsibilities will include, but are not limited to:

• Reviewing project and product specifications, select product, and provide quotes within relevant time frames and other project parameters to customers.
• Prepare preliminary solutions and pricing on products as requested by internal or external customers.
• Provide product information – including data, product brochures, etc. – upon request provide advice and guidance on technical queries to both internal and external customers.
• Maintain appropriate customer relationships to ensure customer satisfaction is maintained.
• Assist Sales staff with project-related calls to/from customers when required.

The Person:

To be successful in this role, you will have:

• A Mechanical Engineering degree/diploma
• An HVAC trade qualification along with demonstrated experience and knowledge in HVAC, will be highly regarded.
• The ability to work independently and in a team environment as well as having the ability to manage multiple priorities and deliver results in a timely manner.
• The ability to read and interpret technical plans and tender specifications.
• A high level of organisation skills with demonstrated attention to detail and time management skills.
• Strong written and verbal communication skills.
• Proactive approach to learning and personal development.

As the successful candidate, you will be offered a competitive remuneration package. However, our offer is more than just financial. You will be encouraged to undertake development and up-skill programs to ensure your continual growth and success. You will also have enviable career opportunities available to you to progress and develop within the Daikin team.

Please submit your interest by Applying now.