Food And Beverage Attendant – Novotel Brisbane Airport

JOB DESCRIPTION

Food and Beverage Attendant – Novotel Brisbane Airport

Brisbane Airport Hotels Group

The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge, IRD`s and 17 meeting spaces. Located at the Brisbane Airport precinct, it is the first accommodation and meeting and event space to be developed in this precinct. 

This is your opportunity to join our Food and Beverage team on a part-time basis at Novotel Brisbane Airport. As a key member of our team you will represent our friendly and professional service philosophy. 

Key Responsibilities Include but not limited to:

Explain the menu to guests, assisting those with special dietary needs or preferences as well as provide suitable assistance when recommending beverages.

Maximise sales opportunities by upselling items.

Ensure accuracy whilst ordering and delivering food and beverage orders.

Use Symphony to place orders.

Liaise with the Kitchen on special requests or delayed meals.

Clear and reset tables as well as ensuring service areas are clean and tidy.

Maintain standards of hygiene for food handling and presentation.

Promote a safe workplace by recognising hazards and promoting general OHS practises.

To be successful in this role, you MUST have:

A friendly, customer focused attitude with the strive to provide Total Customer Satisfaction

Initiative to ensure that interactions with our customers are positive and efficient

Your Responsible Service of Alcohol (RSA) Certificate

Previous customer service or hospitality experience

Confidence in liaising with various internal and external clients

A high standard of grooming and presentation

The ability and flexibility to work various rostered shifts, including early mornings, late evenings and on weekends

Barista and coffee making skills an advantage

Proven experience in similar positions within a hotel / resort environment.

Self-motivated and a genuine passion for hospitality and customer service.

What we can offer you:

Career progression & education assistance

Monthly social events

Accor discounts on accommodation worldwide

Medibank insurance discounts

Discounted meals and beverages on site

Reward programs

Flexible working hours

Refer a friend incentives

Subsidized onsite parking

We thank all interested parties in advance for their application, however only successful applicants will be contacted.

Aboriginal & Torres Strait Islander