Assistant Manager – Front Office

• Hospitality / Travel / Tourism
• Front Office
• QLD | Brisbane
• Permanent / Full Time

14/3/2023

• A dynamic, inclusive and guest centric working environment
• Full Time Hours over a 7 day Roster
• Good range of benefits available with continuous professional development

The Opportunity
Reporting to the Front Office Manager, this rare opportunity ensures that the shifts across the Front Office department run smoothly, efficiently and continue to provide an outstanding guest service and experience.  The role can be varied and is responsible for the check in and out process, accurate administration and compliant business management.  You will promote the Hotel effectively  and communicate efficiently across a wide range of both internal and external stakeholders.

Your Talents
To be successful in this position, we are seeking individuals with experience in a similar position – ideally from Hotels or Tourism.  You will be an invested communicator and be a natural problem solver – you should be well organised and value a team environment.  Our Hotels are collaborative and inclusive and a like minded approach will be valued.  You should be open to work within a 7 day roster and this is likely to include weekends and public holidays.  You will be an ideas person who uses initiative to resolve issues easily.  Finally, we would appreciate strong IT skills and any experience using Opera PMS would be highly regarded.

The benefits of working for us
Along with a market-relevant salary & benefits package and discounted coffee, Crystalbrook Collection offers additional leave such as Earth Advocacy Day, discounts and a unique working environment where our sustainable footprint travels with us as a collective along with our individuality as a place to work.  We are unique and we know you will be too.

Why Crystalbrook Collection
Crystalbrook Collection is an award-winning hotel development and management company, with Australia’s newest portfolio of distinctive upscale hotels where differences are applauded. After only 5 years in operation, we own and manage over AU$1 billion in hotel assets currently located across NSW and QLD. Our growth phase has escalated with exciting plans that include aspiration for further Australian & overseas expansion.

What happens next
If you are interested in this unique opportunity, please apply using the provided link.  Alternatively, feel free to contact Tracie Picton for an informal discussion or to ask any questions.  E: [email protected] or call 07 4253 4073.