Technical Writer
Brunel Brisbane, Brisbane
Job Description
About this role: Technical Writer
As a Technical Writer, you will work as part of a global software team; collaborating with 3D software development specialists across multiple continents to deliver innovative user assistance solutions for both Cloud and Rich Client 3D engineering applications.
- Deliver end user documentation for best in class solutions
- Work across multiple development streams to understand application workflows, capture user assistance requirements and deliver end user documentation to corporate standards
- Participate in the wider systems user assistance focus groups to drive innovation and improvements to internal standards to be applied across our solutions
- Promote continuous improvement across all processes and tooling
- Contribute to quality checks in all user assistance deliverables including end user documentation, user experience content, messaging, and workflow.
- Bring passion to deliver world class user assistance to cloud based services on a global scale as well as our rich client applications
- Become integrated in the methodologies employed within Systems and build a network within R&D globally
- Identify and promote best practices in delivering user assistance support for complex 3D Modelling applications
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What you need to bring:
- 2+ years’ experience as a user assistance developer within the software industry
- Degree in computer science or similar specialization
- Strong documentation, presentation and communication skills
- Experience with Oxygen XML Author and Oxygen Content Fusion, Madcap FlareExperience with XML language, stylesheets and tagging, CSSExperience with SnagIt, Camtasia, Microsoft Office or similar systems
- Experience working with Microsoft Team Foundation Server, JIRA
- Experience working with teams in Software development methodologies including waterfall and agile practices
- Experience working in globally distributed teams
- Familiarity with Continuous Delivery environments
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Brunel