Dispatch Administrator – Brand Collective

About Brand Collective:
Leading apparel and footwear companies, Brand Collective and PAS Group have recently combined forces, leading to a portfolio of 27 brands, 15 character licences and 300 retail stores across Australia and New Zealand. Trading under the Brand Collective Banner, our portfolio of brands includes Clarks, Hush Puppies, Shoes & Sox, Reebok, Superdry, Replay, Review, Elka Collective, Black Pepper, Yarra Trail, Everlast, Lonsdale, Julius Marlow, Grosby, Mossimo, Marco Polo, Volley and many more!

The opportunity:
A fantastic opportunity has come up to join our DC team on a Maternity Leave contract as a Dispatch Administrator. The purpose of this role is to be the critical link between our customers both internal and external and our transport service providers. You will provide timely information and feedback regarding deliveries, outstanding deliveries for both domestic and international shipments as well as having administration duties to perform. You will be based in our Altona North site, shortly there after we will be relocating to our Truganina 101 location! 

Key duties and responsibilities:

• Liaising with carriers directly about missing and or late deliveries
• Obtaining POD’s for customers both internal and external
• Organise collections and returns with carriers
• Book small orders with DHL for export to other countries
• Book exports with freight forwarder to NZ for our retail stores
• Prepare freight invoices and monthly accruals
• Prepare export documents
• Create shipments within our ERP system

The skills and experience you offer us:

• General computer skills
• Quick ability to learn new skills / tasks
• Good communication skills
• Organisation time management
• Ability to build effective relationships
• Ability to follow instructions
• Transport background preferred but not essential
• Team player
• Previous customer service experience

The perks we offer you:

• A great culture fuelled by our passionate and diverse team
• Pet friendly workspace – yes, you can bring your dog to work!
• Generous discounts for you and your family across Brand Collective’s entire stable of brands!
• Invitations to epic sample sales
• Paid parental leave for primary and secondary caregivers (based on eligibility), volunteer leave and blood donation leave
• Purchased Leave program (ability to purchase an additional two weeks of leave per year, based on eligibility)
• Novated Leasing
• Floating Holidays – provides team members with the option to work on certain state based public holidays and take a different day off in lieu
• Recruitment referral incentives for permanent positions
• Exclusive benefits platform – access to generous savings from leading retailers like Woolworths, Amazon and Myer
• Learning and development – we want you to grow and get the most out of your role!
• BC Wellness Hub – Monthly wellbeing webinars, individual coaching and an Employee Assistance Program with free access to Mental Health Professionals for when times are tough

At Brand Collective our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your skills align with the role and company culture, apply with your current CV and Cover Letter. For bonus points, tell us why this role excites you in an optional video cover letter.
  
Check us out and follow our social media pages:
LinkedIn: @brand collective
Facebook: @brand collective
Instagram: @brandcoau