Junior Application Support Technician

Job Description:

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernising IT, optimising data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organisations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

We currently have a requirement for an entry level Administrator to work in our Canberra office to provide technical guidance and knowledge to an important client of ours.

Shadowing a more experienced team member you will be well trained and mentored on the suite of applications we support which include various COTs applications as well as MS SharePoint, MS Dynamics and AEM. You will be dealing directly at times with the client so we do require highly developed communication, engagement and negotiation skills with an enthusiasm on achieving high levels of customer service and satisfaction.

Key Responsibilities:

Monitoring the assignment group queue and completing activities within your skillset.

Assisting end users with any enquiries.

Shadowing with a more experienced team member.

Training and becoming more familiar with our systems.

Your Experience and Characteristics:

Entry level experience with onsite SharePoint environment administration.

Experience with SharePoint, Dynamics or AEM desirable

Basic Windows Server administration exposure.

Solid understanding of IIS, Active Directory and Exchange to SharePoint.

Ability to pick new skills up quickly.

As you will be dealing with end users we require you to be personable and have strong communication skills.

IT degree / Diploma beneficial.

Passionate about a career in the industry.

DXC Culture & Benefits

DXC Technology is dedicated to ‘putting its people first.’ We offer competitive remuneration, benefits, training and career opportunities and a culture that demonstrates our employees are our priority. Some of our benefits include but are not limited to:

DXC University

Education Assistance

Reward & Recognition

Staff Referral Program

Novated Leasing

Health Insurance (discount program)

Volunteer Days / Emergency Services

Please note: You must have the right to work in Australia as well as having the ability to obtain Baseline clearance. To be considered for this opportunity please follow the prompts and make an application.