Computer Clerk

Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the notheast of Melbourne and state-wide. Austin Health is world renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, and mental health and rehabilitation.

We are currently looking for Casual staff with experience in customer service, and administration duties to join our Emergency Department.

This is a customer service focused role and the various shifts worked in the department cover all week days, evenings and also weekends.

You will be the first point of contact for patients. the administration team supports all other clinical teams in the department. This includes our Short Stay Observation Unit, Paediatrics and PAPU. We also provide broader support across the hospital including, inpatient ward admissions, transfers, and discharges.

The Emergency Department has over 89,000 presentations a year, making it one of Victoria’s busiest Emergency departments.

To be successful in this role you must be able to demonstrate excellent general administrative skills. You will be proficient with a variety of skills in customer service, which require attention to detail, a professional and pleasant telephone manner and excellent keyboard skills. You must be able to demonstrate a caring attitude towards people from culturally diverse backgrounds and also to our veteran community. If you feel that you are the right person for this role please apply online.

Our benefits:

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day.  Our people also receive a variety of rewarding benefits, including:

• Up to $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
• A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
• Mentoring and career development opportunities
• Easy access via public transport, discounted car parking and end of journey facilities for cyclists 

Inclusion at Austin:

We celebrate, value and include people of all backgrounds, genders, identities, cultures, bodies and abilities.  We welcome and support applications from anyone identifying as Aboriginal and/or Torres Strait Islander, physically or culturally diverse, LGBTQIA+, and people of any age.

Work with us!

If you feel this role is right for you, we encourage your early application.  All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, please feel free to reach out to the hiring manager.