Quality Assurance Officer

We have a vacancy for a Quality Assurance Officer to join us based in Burleigh Heads on the beautiful Gold Coast. 

About the role:

The Quality Assurance Officer will assist in ensuring the quality of all incoming and outgoing products by monitoring production process and escalating deviations from relevant specifications, as well as driving and embedding the quality culture through the education of supervisors and operational employees.

This role may be required to work morning, afternoon and/or occasional weekend shifts.

Key responsibilities will include but not limited to:

• Supporting and influencing the improvement of site Food Safety and Quality Culture through the education of the wider team, providing food safety and quality direction and training where needed.
• Actively participating and contributing to the achievement of operational excellence through coaching and challenging team members to understand why quality and food safety is important.
• Maintaining the importance of Quality Assurance throughout the organisation through high visibility of the QA team and ensuring QA involvement in processes.
• Working with team members to effectively solve problems relating to quality, including customer complaints, with the focus on implementing sustainable solutions.
• Driving continuous improvement and working directly with team members to raise awareness of opportunities.
• Monitoring the performance of Good Manufacturing Practices (GMP), Good Hygiene Practices (GHP), Quality and Food Safety parameters to ensure internal standards are maintained. 
• Monitoring and verifying that product is inspected at the correct levels, conforms to specification and is safe and hygienic.

Who we are looking for and you and your experience:

• Basic understanding of AUSMEAT, Export Requirements (DAWE), Global Food Safety Initiative (GFSI) and QA language.
• Knowledge of Hazard Analysis and Critical Control Points (HACCP) concepts and applications.
• Ability to understand organizational systems relating to process compliance, stock management and labelling. Experience with iLeader, Promptu and/or Bizerba systems highly regarded
• Ability to build and maintain positive working relationships
• Strong written and verbal communication skills
• Demonstrated problem solving ability, ideally obtained in a QA / Food Safety environment

What we have on offer:

• Full time permanent position.
• Mainly Monday – Friday with occasional weekends.
• Relocation assistance can be provided if needed. 
• Ongoing training and development.
• A collaborative and supportive team environment
• Staff discounts on products and discounted gym memberships.

We believe a person’s role should evolve and grow in line with their development, career aspirations and the growth of the business.

Does sound like you? We would love to hear from you! Apply now