It Support Engineer

With nearly 7,000 employees across six continents, our rich diversity, unmatched vertical integration model, and unparalleled operational and technical expertise across the value chain, position Tronox as the preeminent titanium dioxide producer in the world.

We’re committed to our people, our customers, and our communities. With a broad global reach and deep local roots, we embrace and celebrate the unique character and culture of every place we call home. From the west coast of Australia to the east coast of the U.S., from Europe to South Africa, and from mines to research and development labs, we bring the same passion to work in every location, everywhere, every day.

About Tronox:

Tronox is the world’s leading integrated titanium minerals producer and pigment manufacturer, spanning six continents, with nearly 8,000 employees. Across our Australian operations, we extract and process rich mineral sands into a range of valuable products including ilmenite, zircon, rutile and titanium dioxide pigment, for exporting to international markets.

The Role:

We are currently seeking an experienced and enthusiastic IT Support Engineer to join our dynamic IT Department in a full time position based at our Bunbury Pigent Plant Operations. The IT Support Engineer is primarily required to contribute to maintaining our computing environment, end user support and the implementation and continuous improvement of the IT systems that support business and work processes.

Ideally the successful candidate will have:

• Three or more years IT experience supporting end users and computing infrastructure.

• Experience with Microsoft Active Directory domain environments. Familiar with Outlook and Office 365 user administration.

• Able to prioritise user incidents through an ITIL based ticketing system and drive problems to resolution.

• Experience in PC support and administration both hardware and software troubleshooting.

• Experience with Microsoft operating systems and applications; both server & desktop environments. Predominately Windows 10,  Server 2012 – 2019.

• Experience with Microsoft Office applications.

• Broad technical knowledge and understanding of LAN/WAN and virtualised server environments, storage and compute technologies.

• Able to work collaboratively in a local small team and participate in global work teams.

• Ability to develop rapport with IT customers, understand and articulate user requirements and issues.

• High work standard and attention to detail, with an ability to work unsupervised in an adaptable manner.

• Demonstrate excellent verbal and written communication skills.

• Relevant Tertiary qualifications.

• Current drivers licence.

• Available to travel between Tronox sites will be required from time to time.

• Inherent safety values and culture.

We live and breathe our core values at Tronox and recruit our people based on these qualities. We expect our team to maintain an outward mindset – seeing beyond themselves and being accountable for the whole. Tronox reserves the right to commence the recruitment process prior to the assigned closing date. Only candidates shortlisted for this position will be contacted.

Applications close Friday 31 March 2023