Executive Assistant

Executive Assistant – 37773

Full-time Permanent Opportunity

Location – Kent Street Sydney

Hybrid Working Model

How will I Help?

As an Executive Assistant within Consumer & Business Banking Technology you will provide efficient and effective coordination to two Heads of Technology. Activities include forward planning, event management, travel, administration, systems, and relationship management across internal and external business partners. This role acts as the central point of contact for team members across the wider business unit.

Key Responsibilities:

• Email and diary management for two Heads of Technology, including coordination of all meetings/conferences and preparation of agendas, documents, and presentation material.
• Collation of documents/packs to support daily meetings.
• Assist with event planning and management across the team as required.
• Coordination of leadership team key meetings, including the preparation of agendas and presentation material.
• Prompt handling of internal and external stakeholder requests.
• Composition of correspondence and updating and managing Knowledge Management tools such as team, intranet, and SharePoint sites.
• General administrative duties, including processing travel and business expenses, reviewing staff reimbursements and allowances for the Leadership Team, reviewing, and coordinating payment of accounts, ensuring that these are within policy.
• Act as the primary point of contact for all other administrative roles regarding core systems, processes and reporting enquiries.
• Effectively handle, escalate, and follow up internal customer compliments, issues, and complaints.
• Review prepared claims for office equipment such as vehicles, IT hardware etc. and investigate those outside.
• of expense policy and discuss with delegated authority as required.
• Maintain relevant databases, files, spreadsheets.

What’s in it for me?

You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is helping Australians succeed. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

What do I need?

• Experienced EA within a large corporate organisation.
• Advanced PC literacy (MS Office: Word, PowerPoint, Excel).
• A self-leader with the ability to make decisions.
• Knowledge of Westpac systems, policies and processes ideal though not required.
• Ability to work autonomously and as part of a team, liaising with all levels of the Business and our customers, building strong working relationships.
• Excellent influencing skills.
• Strong organisational, problem solving and communication skills.
• Effective business writing skills.

What’s it like to work there?

We aim to provide one big, supportive team of people who love helping others succeed. Working with us you’ll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

How do I Apply?

Start here. Just click on the APPLY button.

As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If an adjustment is required to assist you during our recruitment process, please email [email protected]   

Do you need reasonable adjustments during the recruitment process? 

At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community. We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 1.2 or email [email protected]  

The health and wellbeing of our employees is our top priority. We’ve developed clear standards to ensure our people are confident, safe and healthy whether they’re working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines.