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Sales Support & Administration Coordinator

NCS Group Adelaide, Adelaide

Job Description

Responsibilities:

  • Sales support to local Business Sales Teams – assisting with sales orders once submitted, trouble shooting orders, assistance with technical issues
  • Assistance in communication & follow up with frontline teams from internal support groups. Outbound contact with customers with open communication when required
  • Identify & provide feedback on sales & market trends
  • Provide excellent level of support to Sales teams, meeting SLA’s for tasks
  • Providing timely feedback to sales teams, support on collation of information & updates
  • Identify areas of improvement and work with internal teams to drive positive outcomes
  • Maintain strong working relationships with internal & external stakeholders to drive operational outcomes, maximise speed to activation and provide appropriate feedback
  • About You:

  • Strong customer service background – customer centric approach & customer focus
  • Solutions focused, ability to take ownership and follow up
  • Excellent time management skills & ability to work autonomously
  • Skilled in building and maintaining collaborative relationships with internal & external stakeholders
  • The Perks:

  • High growth business unit, new team with ability to shape and influence process
  • High variety role, every day is different
  • New, state of the art offices in Adelaide
  • Team-oriented, people-first culture & management
  • Encouraged career development & progression pathways
  • Hybrid working arrangements, 3 days in office, 2 days WFH
  • Competitive salary package, bonus and incentives
  • Access to a wide range of employee benefits and discounts, including retail partner discounts, discounts on Optus products & services, and access to health & wellbeing services
  • Sounding like an opportunity you’d say ‘Yes!’ to?

      This job vacancy was been posted over 40 days ago, but is still active and currently accepting new applications.

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    NCS Group