Quality Engineering Manager/chapter Lead

How will I help?

At Westpac, our vision is to be one of the world’s great service companies, helping our customers, communities, and people to prosper and grow. We are people helping people!

Our Enterprise Quality Services team is a core enabler of that vision and as such, we are responsible for ensuring the delivery of quality applications using consistent and effective quality engineering strategies that delight our customers.  As a Quality Engineering community, we have a passion to cultivate high performing teams that build world class applications. Our team members are experienced thought leaders in this space, and we take pride in our collaborative approach to providing solutions.

We are looking for experienced, passionate, and highly driven Quality Engineering Manager/Chapter Lead, who is looking to step into a new and exciting opportunity to create, define and establish the testing and quality agendas.  The role will see you set a clear vision, directive and be comfortable in a complex work environment, impacting the outcome of business-critical software projects that cut across our proud legacy, and modern application architecture.

What will you do?

• Supporting our ways of working transformation and movement towards a Chapter model that is helped by your deep understanding of Agile product development processes
• Using your communication and influencing skills to manage Quality outcomes from a rich and varied landscape of partners and providers
• Championing continuous improvement and identifying opportunities to simplify, re-use and automate
• Leveraging your strong understanding and thought leadership of Quality Engineering/Chapter Lead principles to help improve quality and test activities
• Build relationships with cross-functional teams to guide decisions, drive alignment and prioritisation
• Support the stakeholders and development teams in preparing for and executing the planning events
• A ‘servant leader’ to the EQS team members. Clearing the way, assisting them work through challenges, always leading by example
• Act as an ‘Enablement cell’ that ensures the transition of information between change and transformation is seamless.  
• Provides quality data for Product teams to refine their backlog and ensure those solutions are consumed efficiently & effectively by the Lines of Business

What’s in it for me?

You will play an important and significant part in the future of a business that has been around for 200 years. Our vision is to become one of the world’s great service companies. So, we will back you in the development of your career, with internal career prospects and flexible working. You will also be backed by a fantastic team of people in a can-do, supportive structure. 

What do I need?

To be successful in this role you will have the following skills, experience, education and/or expertise:

• A passionate people leader who has led members from diverse disciplines and backgrounds, running in multi speed and cadence delivery methods
• The ability to define and execute strategies that map the technology deliverables to the business goals
• Influential leadership and interpersonal skills that enable you to communicate and manage relationships across the organisation – from your reports, peers, stakeholders to senior executives
• Experience using metrics to measure, influence and initiate change and behaviours that directly impact customer success
• The ability to tell a story, ensuring you can translate complex technical solutions and advice into clear, specific information that is understood by all
• Quality Engineering Manager/Chapter Leads often act as representatives of the Chapter, able to effectively communicate its goals and accomplishments to stakeholders within Westpac

Some of the technologies and patterns we work with include:

• JavaScript, ReactJS, Java, Microservices / API’s, UI Automation (Selenium / Cypress)
• Continuous delivery and DevOps, Containerisation, Automation, Amazon Web Services, ‘Evergreen’ platforms
• Complex and disparate non-production environments (modern & legacy) and data landscape

What’s it like to work there?

As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth, and insurance benefits in the market.

We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work. 

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.

How do I Apply?

Start here. Just click on the APPLY button.

As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. 

Do you need reasonable adjustments during the recruitment process?

At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community.

We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 1.2 or email [email protected]