Desktop Support Analyst
Georgiou Perth, Perth
Job Description
Desktop Support Analyst
Desktop Support Analyst
Dueto continued growth across Australia, Georgiou is seeking an experienced DesktopSupport Analyst to join our IT Team.
For45 years, Georgiou has grown to be a leading national building and civil engineeringcompany and we pride ourselves on being ‘the best people to work with’. Thething about aiming to be the best people to work with is that we get to work onsome of the biggest projects across Western Australia, Queensland and New SouthWales.
Wesupport sustainability and we are committed to positively influencingenvironmental, economic and social outcomes within our operations.
Wecontinue to build a diverse workplace where people from all walks of life exceland we are committed to investing in our people through all aspects of theirlives. We believe in collaboration and sharing experience and knowledge toensure continued learning and development. Together we will define yourcontinuous professional development and career progression.
You will be trusted and take ownership of the below key duties:
Triaging, assist and resolve staff service desk requests in a timely manner viaManage Engine
Assist with employee training, onboarding and conferencing and audio-visual hardwaresupport
Perform asset management and maintenance, configuration and deployment ofhardware (including mobile devices) in respective region.
Assist staff with implementation and support of line of businessapplications as well as maintain internal software user accounts
Providing reliable on-site IT presence in our NSW business unitsand liaise with software vendors to resolve support requirements.
Apartfrom providing exceptional daily IT support, you will have the opportunity toalso lead on deployments and project work as well as upskill and being exposedto all areas of IT support.
What you’re good at:
Aside from having demonstrated experience in similar desktop support roles,preferably with management software in a corporate environment, you are skilledin performing troubleshooting tasks, customer support ,software implementationand have in-depth knowledge of desktop hardware and core networking principles(TCP/IP, routing, DHCP, DNS etc.)
Experience with Active Directory & Microsoft Exchange required
Experience in using ITIL complaint call logging tools
Experience with Microsoft Windows Server 2012 and above preferred
University Degree or equivalent Certifications in IT are highly desirable
To thrive in our team environment, you are a great team player and a problemsolver with great time management skills who can cultivate collaborativerelationships with stakeholders and exceed expectations.
Why Georgiou?
Competitive salary package
Paid parental leave and flexible work arrangements available
Growing business with exciting career development opportunities
Family-owned business with family driven values
The opportunity to work with a diverse and engaged group of people.
Georgiouis committed to an inclusive workforce and welcomes applications fromcandidates from culturally diverse backgrounds, people with disabilities,people who identify as LGBTIQ+ and people of Aboriginal and Torres StraitIslander descent.
Please visit our website for more information the link or through our website. We look forward to receiving your application!
Georgiou is a proud equal opportunity employer.
About the Position:
What we can offer:
Please visit our website for more information
Please apply below. We look forward to hearing from you!
Georgiou is an equal opportunity employer and WGEA Pay Equity Ambassador
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