Network Engineer

Who are we? 

It’s an exciting time to join our organisation! On 1 March 2023, two of Australia’s most successful member-owned banking organisations merged, to form Heritage and People’s Choice – Australia’s leading mutual banking organisation and a genuine, member-owned alternative to the major banks.

We exist to create a better future for our members and the communities in which they live.

We are 100% member owned, with approximately 720,000 members and 1,900 employees.  We have dual head offices in Adelaide and Toowoomba, and 95 branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory, trading under two brands, Heritage Bank and People’s Choice.

When you come to work at Heritage and People’s Choice, you’ll be joining a team of inclusive, friendly, and motivated employees who value making a difference every day for our members, community, and the planet. We are committed to creating an outstanding working environment where you feel supported, can continue to develop and are proud advocates of our members and our business. 

About the role

• Install, configure and maintain data network equipment (routers, switches, firewalls, wireless controllers, WAN optimizers, etc.)
• Monitor performance and ensure network availability and reliability
• Maintain all IP addressing, including assignment of subnets, IP pools and VLAN allocations
• Document network policies, procedures, design and configurations.
• Perform 3rd tier support for internal customers
• Assist with incident response
• Upgrade and maintain infrastructure and systems during appropriate outage windows, which may be outside of business hours.
• Ability to innovate and understand new technologies
• Perform on call duties on a rostered basis

About you

• Knowledge of IP networking, networking protocols and security related technologies.
• Understanding of LAN/WAN networking and DNS technologies
• Understanding and experience with Cisco products (UCS, WLC, ASA, MDS, Sourcefire, Firepower, CUCM, CU, Webex)
• Knowledge in security/network principles and technical understanding of IT security related technologies (e.g. Antivirus, endpoint protection, data encryption, PKI, HSM, DLP/IDS, etc.);
• Demonstrated experience with Cisco network hardware and solutions

Benefits of working for us   

We believe the little extras can make a big difference in supporting your success. That’s why we offer great incentives and benefits including: 

• Paid parental leave and special leave provisions 
• Flexibility and hybrid working arrangements 
• Employee banking benefits and discounted insurances 
• Work from anywhere philosophy with the flexibility to work from home or in the office 
• Career development opportunities, and ongoing training, coaching and support 
• A dedicated Employee Assistance Program for you and your family to access in times of need 
• Paid volunteering days and access to a diverse range of community and charitable initiatives 

If you are ready to join a supportive team who are passionate about the work they do and the results they achieve, then click ‘Apply’ now and submit your application, including a cover letter and current resume by 31st March 2023.

We are committed to diversity and inclusion and support candidate requests for adjustments to accommodate disability, illness or injury, to enable everyone to equitably participate in our selection process.

If you would like more information, please email the Talent Acquisition Team on [email protected]