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Premium Services Executive Host

The Star Sydney, Sydney

Job Description

Internal Opportunity!!

About us

We encourage our team members to harness their natural strengths and interests and explore diverse roles via a multitude of career paths. We are hoping to fill this role internally and welcome applications from current team members.

About the role

Our Premium Services team recognise that five-star service is not just about the games, but every touchpoint in between. They strive to be the perfect hosts and show a commitment to providing service at its absolute finest.

As a Premium Services Executive Host, your core purpose will be to ensure all our Premium and VIP Guests have a positive and memorable experience that exceeds their expectation.

Please note this is a secondment opportunity for 6 months.

About you

  • Proven experience within the Premium/VIP Guest Experience team
  • Exceptional interpersonal skills to build relationships with guests and internal stakeholders
  • Passionate about creating memorable guest experiences through everyday interactions
  • Polished five-star grooming and personal presentation.
  • Adapting communication styles to different audiences
  • Comprehensive knowledge and understanding of the loyalty program

About

  This job vacancy was been posted over 40 days ago, but is still active and currently accepting new applications.

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The Star