Assistant Manager

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JOB DESCRIPTION

Perfectly positioned on the waterfront and within Darwin’s CBD, Mantra Pandanas commands a beautiful and unique location in Australia’s Top End. Featuring spacious rooms with harbour views, a stylish restaurant & bar and a resort pool, this award-winning hotel continues to be popular with both leisure and corporate guests, not to mention the team that works here.

We are seeking a motivated professional with a passion for service to join our dedicated Front Office Team as an Assistant Manager.

As our next Assistant Manager, you will:
•    Oversee the daily operations of the property
•    Handle guest complaints efficiently, with dignity and respect for both the guest and the Accor name
•    Supervise and monitor Team Members with true leadership ability that motivates the entire team
•    Provide a high level of customer service and a genuine personable service style that blows our guests away
•    Assist in the preparation of rosters and use Excel on a daily basis

What we are looking for:
•    A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
•    The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
•    The flexibility to work shifts including early mornings, evenings and weekends
•    A person with proven leadership experience within a hotel environment
•    Knowledge of Sihot PMS advantageous
•    Someone with previous experience in a Front Office hospitality role

Why work for Accor? 
With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.  
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun. 
Take advantage of exclusive rates across Australia – from 30% off! 

Apply now to begin your journey!

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

Learn more about Accor – Follow ALL-Accor Live Limitless @all.pacific 

Work your way across the Pacific and find other opportunities – www.jobsataccor.com.au 

To see what our team are up to connect with us at @KeepUpWithAccor on Instagram, Accor Careers Pacific on Facebook and LinkedIn.

“Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities.

Our ambition is to provide meaningful employment, a warm  and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.”

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