National Maintenance Manager

The Company

We are a proudly South Australian family business, operating for over 30 years. Our story began in 1984, when Fred (Fathi) Shahin saw a local Woodville Park service station for sale with an adjoining home and immediately bought it. Each of Fred Shahin’s sons subsequently joined the business and to this day, the same family-based, ethical and sustainable values remain a hallmark of Peregrine and underpin every decision.

Peregrine Corporation is now the largest private company in South Australia with over 5000 employees and it continues to grow. Our excellence in retail operations is recognised at an international level, with high profile Company brands including On The Run convenience stores and SmokeMart & GiftBox outlets.

For more information about Peregrine please visit our website www.peregrine.com.au.

The Opportunity

The National Maintenance Manager (Uptime, Asset & Happy Wash Manager) will contribute to an excellent customer experience by responding to OTR Site requirements within an agreed ‘Up-time Policy’ and ensuring that sites are repaired and maintained to a high standard. Leading a team of maintenance managers (Uptime Team) they will allocate jobs to selected contractors based on contractor expertise, quality, cost and availability. The Uptime, Asset & Happy Wash Manager will anticipate the needs of the business and continuously improve our reputation and market position in a way that maintains our competitive advantage and facilitates our growth. Oversight of the Happy Wash Network to drive sales and profitability and reduce the variable expenses incurred by Operations.

Key responsibilities include:

Build positive relationships with store and SSO stakeholders. 

Manage maintenance at OTR and associated QSR sites and ensure Happy Wash deliverables are met.

Manage Service Provider negotiations to set maintenance rates and ensure a suite of contractors are on call to meet OTR business needs. 

Review Service Providers quality and cost and manage preventative maintenance opportunities. 

Liaise with Service Providers when there are outstanding issues. 

Ensure invoices are processed in a timely manner. 

Manage the Expenditure Budget and ensure the team meets up-time and budget KPI. 

Ensure that a robust spares and loan equipment management approach is in place. 

Lead a rolling program to measure and manage fixed costs across the network, seeking to achieve cost saving KPI. 

Manage a rolling program of site visits – and prioritise sites where maintenance issues persist.

Coach, train and support the Uptime Team to ensure they are responsive to the maintenance needs of the OTR network. 

Develop a “whole of life” asset costing system. 

Engage with PCI (OTR Construction Team) to ensure sensible purchase decisions are made, new equipment is commissioned, warranties captured, and operational feedback is provided which may assist in future procurement. 

Investigate and lead initiative which improve uptime and provide more proactive maintenance and break down management. 

SIP Audits are reviewed to identify Uptime issues needing resolution. 

Manage the reporting of maintenance issues including core metrics of outstanding and time to complete and utilise to deliver improved performance. 

Oversee the management of operational expenses to minimise unnecessary costs and simplify processes for stores. 

Oversee a profit and volume focused Happywash business. 

Collaborate across functions to drive our competitive advantage. 

The successful candidate will possess:

Previous experience managing infrastructure and assets in a multi-unit diverse operating environment

Project Management experience

Competent Excel user

Report writing experience

Financial management exposure

Confident presentation skills

Likely to have been undertaking a similar role for at least 5 years

Responsible for multi-million dollar spend budget and over 100 locations

Fuels, QSR (restaurant) or retail exposure desirable

Engineering or trade background

Manage assets across 100’s of different locations

Manage assets for a national business with facilities in remote locations

What’s in it for you?

Working at our Norwood based head office, you will have the opportunity to join a fast paced, growth focused organisation and take the important next step in your career. This is your opportunity to join a large SA based organisation with a national footprint, you will be offered real career growth and a challenging, rewarding environment.