Vehicle Phone Sales Consultant

Phone Sales opportunity to learn a unique way of selling new & used vehicles.

Potential earning up to $120k p/a

Automotive experience not essential, in-house training provided

South-East Melbourne location

Our client is not running the traditional kind of car sales model you might know!

They are looking for a Vehicle Phone Sales Consultant who will answer incoming phone and internet sales and service enquiries for new and used cars.

Engaging with customers in a highly professional and helpful manner, you will sell vehicles over the phone/online or book in the customer with one of the showroom sales professionals.

This non-customer-facing role would suit a genuine team player with a ‘can-do’ customer-centric attitude – an ambassador for their dealership.

Training will be provided to help you achieve and earn. 

Skills & Experience

Call Centre or switchboard experience desirable

Personable, helpful and bright phone manner

Ability to quickly build rapport with customers

Strong written and verbal communication skills

Ability to follow standard operating procedures and policies

Competency in the use of computer systems and programs (MS Office) – must be quick on a computer!

Key Responsibilities

Answer incoming phone and internet enquiries in a highly professional and engaging manner

Fulfil requests by clarifying desired information; completing transactions; forwarding requests

Update relevant data and bookings accurately and immediately

Assist in driving an effective performance culture through set KPIs.