Content Writer – Aps5 Level

Our client, a Federal Agency, is looking for a Content Writer – APS5 Level to join their team. The Content Writer – APS5 Level is accountable under limited supervision to undertake moderately complex to complex work. Legislation, policies, procedures, standards, methodologies and precedents guide the position.
The position will be required to undertake activities and tasks using available information where options are not always evident. It will be required to perform procedural, clerical, administrative and operational tasks that supports and contributes to agency’s objectives

You will be working full time hours, Monday to Friday from 8:30am to 5pm in Geelong or Richmond with a competitive pay rate of $55.24 + Super per hour.

As a Content Writer – APS5 Level you will be:

• Researching, drafting and updating internal and external guidance with a participant focus that reflects the Agency’s policy positions and meets agency’s plain English and accessibility standards.
• Interpreting the policy and legislative environment the branch operates in, including understanding and translating the Act and Rules into Our Guidelines.
• Developing or updating guidance material in response to participant and external stakeholder feedback.
• Understanding the key stages of the participant pathway, specific participant cohorts and technical processes within SAP CRM and PACE business system requirements.
• Providing service delivery knowledge and advice about procedural guidance, practice implementation and operational matters as needed to support an improved participant experience.
• Contributing to continuous improvement, maintaining best practice and innovation in the branch.
• Managing multiple priorities while maintaining high work standards, governance protocols and accuracy, meeting defined timeframes and performing other duties as requested.

Applications close Friday 31st of March. APPLY NOW!

You must be an Australian Citizen to apply for this position. This agency also welcomes and encourages applications from Aboriginal and Torres Strait Islander people, people with diverse culture and linguistic backgrounds and people with disability.

At HOBAN we embrace diversity, inclusion and equal opportunity. We welcome and encourage applications from people from all backgrounds.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email [email protected] or visit hoban.com.au/adjustments.