Senior Product Manager, Transact Global

Senior Product Manager, Transact Global

WEX is an innovative payments and technology company leading the way in a rapidly changing environment. Our goal is to simplify the business of running a business for our customers and free them to spend more time, with less worry, on the things they love. We are on a journey to build a unified, world class user experience across our products and services and leverage customer driven innovation to power our growth and strategic initiatives.

As we lean into our mission to “simplify the business of running a business”, WEX is looking to simplify and reimagine experiences, starting from the customer perspective. We are looking for a Sr. Product Manager to own the execution and delivery of the product roadmap by collaborating across the business on the product roadmap with an emphasis on creating a simple, proactive and personalized experience. In this role, you’ll learn the end-to-end customer experience by assisting and supporting the Product Management team on their strategic roadmap. You will do this through performing and developing the following competencies: Strategic Mindset, Customer Obsessed, Results Focused, Insights Driven, Trusted Partner, Relevant Expertise.

About the team:

Transact Global (TAG) is a modern, cloud-native, open loop card processing platform delivering card issuance, authorization decisioning, clearing and accounts receivable functions within our payments ecosystem. Our mission is to power 100% of card processing across the enterprise. Partnering with Product Solution teams, we strive to unlock commercial growth, drive innovation and build delightful experiences for all of our customers.

What you’ll do:

Deliver best in class experiences and enabling capabilities that delight customers and win in the market

Deeply understand the external market and customer needs to define the priorities and inspire the broader team

Build the product roadmap, define user users and drive tradeoff decisions

Invent new products and features on the customer’s behalf

Lead 1-2 scrum teams to align on mission and deliver great results iteratively

Leverages qualitative and quantitative data to measure results, inform roadmap and achieve benefit, adoption and financial results

Cross collaborates with Sr PMs / Analytics / UX on product research to come up with better and disruptive solutions

Engage in technical discussions with senior engineers to define product strategy, create value, and impact the direction of products and the business

Be a trusted partner that can present effectively to high-level stakeholders, set clear priorities and direction, and begin to build bridges across groups

Own the product end-to end by developing business models, defining and analyzing success metrics, and managing strategic projects

How you’ll engage:

Strategic Mindset: Seek to understand WEX’s corporate strategy, the competitive environment and market trends and how our products can create value

Customer Obsessed: Deeply understand our customers’ needs through customer empathy, data and prioritize work

Results Focused: Leverage data to understand how the product is performing and prioritize work

Insights Driven: Use qualitative and quantitative insights to drive decisions, define experiments and prioritize roadmap

Trusted Partner: Appreciate and comprehend different points of view and share information clearly and transparently with strong collaboration while knowing when to escalate

Relevant Expertise: Brings a deep understanding of the market, applied technologies and domain expertise, with a curiosity and learning mindset

What you’ll bring:

8+ years of experience as a Product Manager in a modern, data driven environment

Undergraduate degree required, advanced degree is a plus

Understand how features (micro) interface with overall product vision (macro)

Has a learning mindset to start developing hypothesis that are tested and iterated

Experience in building self-service products from scratch. Specific experience with building products for data definition, SDKs and APIs from software developers

Strong ability to think through unifying elements and common denominators; dream up user workflows and interfaces;

Familiarity with big data frameworks

Data driven approach for everything you do, understanding your customers, roadmap prioritization and measuring success.

Ability to work in an agile fashion with your teams; go broad to go narrow; build, test, iterate

Ability to nurture various projects in parallel, in different stages of maturity and velocity