Digital Production Coordinator

You are passionate, driven, flexible and collaborative

We are customer-centric driving digital experience for our customers

Together we can rewrite the experience for millions of customers

We are hiring for a 8 months fixed term contract (with a potential to go perm)

Do work that matters:

As Digital Production Coordinator, you will sit within the Website Experience squad. The key purpose of this role is to deliver digital projects across Bankwest digital channels, mainly our public website. With extensive end to end digital publishing experience, the Digital Production Coordinator is responsible for designing and delivering content solutions across key digital assets.

Supporting the Website Experience squad, you’ll implement interaction tools and facilities and ensure web content is deployed in a timely manner, without error and adheres to all applicable technical and style guidelines.

This role requires high level coordination, communication and technical skills, applied across our direct and partner teams to collaboratively deliver digital banking initiatives.

See yourself in our team:

The Chief Customer Office’s purpose is to attract and retain customers through providing simple and elegant experiences and communications informed by analytics & insight.

The Digital Team creates and drives the Bankwest digital experience for our customers through our digital channels (mobile app, internet banking and website).

On a given week you will:

Publish web content that meets internal stakeholder needs, via the Content Management System

Conduct user acceptance testing, research and resolve issues that arise during content development

Define, validate and document detailed customer and business requirements for website projects

Work with stakeholders to define and design website experiences

Use judgement to ensure content remains within standards and procedures

Build and maintain strong relationships with internal customers

Skills & experience you will have:

A strong digital background and experience in using a Content Management System

Detailed understanding to deliver a high-quality digital customer experience, working with digital platforms, customer insights and digital analytics,

Robust understanding of best practice digital standards including accessibility, usability, information architecture and search.

You will be well organised, analytical and task driven, able to prioritise and adapt to competing requirements.

You’ll be a team player with excellent communication skills and a proven ability to work with project resources and business wide stakeholders to successfully deliver projects on time and scope, whilst championing customer centric digital project deliverables.

Benefits:

Flexible working programs

An inclusive team culture that promotes collaboration and innovation

Group Health Fund and award-winning Super fund

Amazing development and career progression program

General inclusivity

Our teams includes people from all walks of life, with different goals, perspectives, ideas and lived experiences and, all with their own unique mix of identities and beliefs. This is a place where you can feel confident expressing who you really are; where you belong and are valued because of your uniqueness. We believe that we need as many diverse voices as possible to help us on our journey of engineering the future of banking.

Flexibility

We know that everyone works best when they have choices about when and where they work. We recognise that there is no one approach to flexible working and encourage you to discuss your flexibility needs with us.

At CommBank, flexibility is: 

For everyone, no matter what their reason is for flexing 

Where we work, when we work & how we work

Trusting our people and focusing on outcomes, not just face time 

Discover how our people take advantage of 

Learn more about how we prioritise .

If this sounds like you – apply now!