Environmental Services Assistant

Guest Services – Hospital cleaners

Full-time and part time opportunities available.

Norwest Private Hospital

We believe in the delivery of quality clinical outcomes for our patients. We have over 19000 staff who are passionate and dedicated to providing quality healthcare. We provide exceptional patient care and support for our doctors.

Our people are known for achieving exceptional clinical outcomes, transparent public reporting and positive patient feedback that leads the industry. No matter the role, every day our people make a difference to the lives of our patients and their families and it is a privilege to be part of their care. 

Norwest Private Hospital is a modern hospital with a contemporary design, enhanced with the latest medical equipment to aid our doctors and nurses and support teams to deliver high quality medical care.

Accommodation includes spacious single rooms with ensuites, natural light and the highest quality climate control systems to ensure the comfort of our patients. Our hospitality services include professionally created in house cooked menu options that delivers tasty and healthy food options.

Our building embraces new green technology to reduce our environmental impact, with the use of water recycling, solar panels and sensor light systems for better power consumption and safety.

When you join Healthscope, you become part of our Community of Care.

Our people are at the heart of our organisation – no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.

The Role

Norwest Private Hospital is currently seeking experienced guest services professionals to join our dynamic team in a full-time & part time capacity. We are searching for experienced team members preferably with hospital or similar experience to work across a rotating 7 day roster across both morning & evenings

Key responsibilities will include but not limited to:

Provide high standard of cleaning services

Operate in line with infection control standards and WHS policy & procedures

Deliver excellent customer service to staff, clients and patients

Act in accordance with all manual handling protocols

Assisting the production teams to ensure patient satisfaction is achieved at all times;

Demonstrate professional practice by working according to Healthscope’s policies and processes, code of conduct and by participating in yearly performance appraisals and mandatory education. Maintain skills and standards of customer service and ensure patient confidentiality and privacy are maintained at all times.

Supports Healthscope’s safety and quality improvement in all aspects of safety including Work Health & Safety

What you’ll need to succeed

Demonstrated experience as cleaner or infectious cleaning specialist in a hospital environment or similar

Have enthusiasm, drive and passion to prepare and maintain an appropriate work area to the highest standard of excellence

Time management skills

Good communication and customer service skills;

Attention to detail

Be able to commit to the flexibility of working Monday to Sunday on a rotating roster

What you’ll get in return

Employee Assistance Program (EAP)

Close to shopping centre and public transport

Reduced car park rates