Help Desk Coordinator
Government of Western Australia Perth, Perth
Job Description
Help Desk Coordinator
Salary: PSCA 2022, Level 4, $84,582 – $88,927 Position No: SBD13111 Work Type: Permanent – Full Time Location: Perth Closing Date: 2023-03-28 4:00 PM Attachments: –
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About the Small Business Development Corporation
The Small Business Development Corporation (SBDC) is the primary provider of small business information and guidance within the Western Australian Government. We support the development and growth of small business providing information, referrals and business advice, and deliver programs to address specific needs within the small business sector. The SBDC also promotes the small business sector through policy review and development, research, investigations and advocacy.
The SBDC values enterprise (a solution-focused and inventive culture); collaboration (we actively work with others to achieve shared goals); and integrity (we act with courage, honesty and respect).
The SBDC promotes a workplace that is free of discrimination and encourages people from culturally diverse backgrounds, Aboriginal Australians and people with disability to apply. We continuously seek to increase the diversity of our workforce to better meet the differing needs of our customers and to improve equal opportunity outcomes for our employees. SBDC encourages people who are representative of the broad WA community to apply.
About the Position
Currently there is one full-time, permanent position for immediate filling.
Applicants assessed as suitable (but not recommended for appointment) during this selection process may be appointed to other similar fixed term, casual or permanent (full-time or part-time) vacancies that may occur throughout the Corporation over the coming 12 months.
The Corporate Resources team is responsible for providing corporate support service programs including the management of human resources, financial resources, information technology, information management systems, and administrative support services.
The ICT Helpdesk Coordinator provides efficient, effective and customer focussed technology service delivery through identifying, diagnosing and resolving customer queries. The successful applicant will undertake the installation, movement, add and change activities as related to desktop hardware, operating systems, software and peripheral devices.
A full statement of duties for the position can be found in the attached Job Description Form (JDF).
Selection Methodology
A variety of assessment methodologies may be used throughout the recruitment process, including:
The successful applicant will be required to complete a National Police Clearance.
Applying for the Position
To apply for these vacancies please apply by clicking the ‘Apply for Job’ button and provide the following in Word or PDF format:
Late and pro-forma applications will not be accepted.
Position Title Help Desk Coordinator Agency Small Business Development Corporation Salary Location Perth Unit/Division Branch Work Type Permanent – Full Time Position No. SBD13111 Closing Date Position Title Help Desk Coordinator Branch Location Perth Work Type Permanent – Full Time Closing Date Salary Agency Small Business Development Corporation Company Information Description
About the Small Business Development Corporation
The Small Business Development Corporation (SBDC) is the primary provider of small business information and guidance within the Western Australian Government. We support the development and growth of small business providing information, referrals and business advice, and deliver programs to address specific needs within the small business sector. The SBDC also promotes the small business sector through policy review and development, research, investigations and advocacy.
The SBDC values enterprise (a solution-focused and inventive culture); collaboration (we actively work with others to achieve shared goals); and integrity (we act with courage, honesty and respect).
The SBDC promotes a workplace that is free of discrimination and encourages people from culturally diverse backgrounds, Aboriginal Australians and people with disability to apply. We continuously seek to increase the diversity of our workforce to better meet the differing needs of our customers and to improve equal opportunity outcomes for our employees. SBDC encourages people who are representative of the broad WA community to apply.
About the Position
Currently there is one full-time, permanent position for immediate filling.
Applicants assessed as suitable (but not recommended for appointment) during this selection process may be appointed to other similar fixed term, casual or permanent (full-time or part-time) vacancies that may occur throughout the Corporation over the coming 12 months.
The Corporate Resources team is responsible for providing corporate support service programs including the management of human resources, financial resources, information technology, information management systems, and administrative support services.
The ICT Helpdesk Coordinator provides efficient, effective and customer focussed technology service delivery through identifying, diagnosing and resolving customer queries. The successful applicant will undertake the installation, movement, add and change activities as related to desktop hardware, operating systems, software and peripheral devices.
A full statement of duties for the position can be found in the attached Job Description Form (JDF).
Selection Methodology
A variety of assessment methodologies may be used throughout the recruitment process, including:
The successful applicant will be required to complete a National Police Clearance.
Applying for the Position
To apply for these vacancies please apply by clicking the ‘Apply for Job’ button and provide the following in Word or PDF format:
Late and pro-forma applications will not be accepted.
Attachments –
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Government of Western Australia