Quality And Compliance Manager

Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities.

About the role
The successful candidate for the Quality and Compliance Manager will drive best practice through continuous improvement, trend analysis and deliver service excellence on our Asset Maintenance Service Contract for a major long standing NSW Government client, with an established performance management framework and service delivery Quality Management Plan.

You will be joining a friendly, fast-paced, dynamic, and diverse team who are passionate about our community and keeping people safe. The role will directly support the Project Director as part of the Senior Management team and you’ll lead the Audit, Quality and Compliance teams, as well as monitor the Performance Management Framework and implement corrective and preventative actions to meet the specified obligations of the AMS Contract. 

Additionally, you’ll be required to:

• Establish and maintain effective relations with our long-standing Government client, and internal Stakeholders
• Manage the delivery of KPIs as outlined in the Performance Management Framework relevant to Service Quality
• Anticipate and manage risks that may have a financial impact
• Provide expert advice as SME for Quality in the expected timely delivery against audit findings resulting from Client Audits
• Manage the operational trend analysis process to ensure high-risk and recurring trends are identified and management controls are in place in collaboration with the Operational teams

To be successful in role, you’ll need:

• Tertiary qualifications in an applicable discipline
• Experience in audit, assurance, governance, and compliance
• High level of computer skills including MS Word, Excel & PowerPoint
• Problem solving skills, report writing and data analytical skills
• Excellent written and verbal communication skills
• Desirable if you have knowledge of construction, building code of Australia and other relevant industry standards
• Desirable membership to Institute of Internal Auditors

We Offer:

• Flexible working arrangements that suit you 
• Competitive remuneration package with employee benefits such as discounts on Health Insurance, Banking, flights and accommodation, car hire and much more 
• Play a key role in our business and be responsible for making important decisions that directly affect our relationship with our client
• Work with one of the largest essential service providers in Australia and New Zealand who have a long standing, well-founded client relationship
• Be supported by a well performing, stable and mature team who take a collaborative approach to achieving positive outcomes
• Opportunity to excel your career by working with our business who are directly impacting our community

Diversity 
We acknowledge the importance of our people’s diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success. Aboriginal and Torres Strait Islander people are encouraged to apply for this vacancy. 

How to apply
If you are interested in applying, please click the link and submit your application. Alternatively for a confidential conversation you can contact Maddison Arlidge on 0459208541.