Administration Officer

• Full Time, ongoing role based in Sydney
• Working with Serco Defence
• Immediate start available

About the Role

Working as a part of the Serco Defence RTO team, The Administration officer will be responsible for managing and maintaining the entire administration process that underpin the smooth running of the day-to-day operations, as well as the training and student enrolment process.

The successful candidate will need to have excellent communication skills and the ability independently analyse issues and proactively design solutions.

You will also be responsible for the management and maintenance of accurate records by collection, analysing and reporting on data relating to the student enrolment and management process.

About You

We are seeking a suitably qualified and experienced Administration Officer with highly effective administration, coordination and interpersonal communication skills and a commitment to providing a high level of customer service.

To be successful in this role you will have:

• Excellent oral and written communication skills
• High level organisational skills

• Develop and manage strong working relationships
• Capacity to carry out and document efficient and robust administrative processes
• Demonstrated experience working in an RTO would be highly advantageous
• Experience and good understanding of a Student Management System
• Proven ability to work in a high-pressure environment

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment as an essential selection component for this role.

Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and well-being of our people. Please consider this requirement when submitting your application.

Serco and Proud

At Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management and citizen services.

To learn more please visit www.serco.com/aspac

Join Us

If you are inspired to make a positive different and would like to be considered for this opportunity, please apply now.

Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.