Premium Services Executive Host at The Star Entertainment Group (Sydney)

Job Description

Internal Opportunity!!

About us

We encourage our team members to harness their natural strengths and interests and explore diverse roles via a multitude of career paths. We are hoping to fill this role internally and welcome applications from current team members.

About the role

Our Premium Services team recognise that five-star service is not just about the games, but every touchpoint in between. They strive to be the perfect hosts and show a commitment to providing service at its absolute finest.

As a Premium Services Executive Host, your core purpose will be to ensure all our Premium and VIP Guests have a positive and memorable experience that exceeds their expectation.

Please note this is a secondment opportunity for 6 months.

About you

Proven experience within the Premium/VIP Guest Experience team
Exceptional interpersonal skills to build relationships with guests and internal stakeholders
Passionate about creating memorable guest experiences through everyday interactions
Polished five-star grooming and personal presentation.
Adapting communication styles to different audiences
Comprehensive knowledge and understanding of the loyalty program

About our culture

At The Star we’re committed to creating a diverse, equitable and inclusive workplace which we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTIQ+ people, Australia’s First Nations Peoples, and people with disabilities. We offer a range of flexible working options for team members to find the balance between work and life that’s right for them and their unique wellbeing needs.

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and has been recently awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.

If you pride yourself on delivering world class guest service and enjoy working as part of a dynamic and inspiring team, click on the link below and submit your application today.

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This job vacancy was been posted over 40 days ago, but is still active and currently accepting new applications.

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