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It Specialist

Symrise Sydney, Sydney

Job Description

About Us

Symrise is a global supplier of fragrances, flavors, food, nutrition, and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals and producers of nutritional supplements and pet food.

Its sales of € 3.8 billion in the 2021 fiscal year make Symrise a leading global provider. Headquartered in Holzminden, Germany, the Group is represented by more than 100 locations in Europe, Africa, the Middle East, Asia, the United States and Latin America.

Symrise works with its clients to develop new ideas and market-ready concepts for products that form an integral part of everyday life. Economic success and corporate responsibility are inextricably linked as part of this process.

Symrise – always inspiring more…

Your Role

Main tasks:

  • Maintain all system hardware and software and install and perform regular maintenance on all software and associate ancillary equipment
  • Provide advice, support & guidance to staff & management with respect to technical issues, networking, operations, application, and desktop support
  • Provide technical support, training, and direction to users to ensure the effective use of systems
  • Participate in, and at times lead projects to implement new systems and technologies
  • Provision, setup and maintain VMware and Hyper-V virtual machines
  • Ensure all servers are being properly backup according to the backup policies and perform data restoration periodically
  • Proactively conduct health checks on all applications, servers, and network devices and maintain stipulated SLA uptime agreement
  • Proactively follow up and resolve outstanding issues with vendors, do escalation when necessary
  • Implement and enforce all IT Security Standards related to PCs, servers, networks, routers, internet, and WAN network
  • Maintains and updates the quality records according to the standard guidelines on identification, filing, storage, maintenance, and disposition of these records.
  • Assists in control and proper maintenance of internal documents received where applicable.
  • Provides feedback to the manager about the purchase of products and services supplied by vendors to assist in vendor evaluations.

About You

  • More than 5 years of related working experience in end-user support and hands-on experience in implementing and managing servers and network
  • Good knowledge of the following technologies:
  • Windows server OS
  • Windows OS 
  • Microsoft 365 
  • Dell Server and SAN
  • VMWare ESXi
  • Cisco Network Switching (CCNA Certification).
  • Cisco IP Telephony

Our Offer

Come join us and embark on a fascinating journey with Symrise.

If you feel that you fit the above criteria, then please apply by using our online application system. Your application will be treated confidentially.

 

  This job vacancy was been posted over 40 days ago, but is still active and currently accepting new applications.

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Symrise