Executive Level 2 – Assistant General Manager, Trade Marks & Designs

Executive Level 2 – Assistant General Manager, Trade Marks & Designs

Job No : 494350

Tenure : Ongoing

Location : Flexible Location

Categories : Administration, Customer Service, Call Centre, Legal, Program Management/Maintenance, Project Management / Project Officer

Division : Customer Services Div

Assistant General Managers (AGM) are part of the executive team and hold a key leadership position within TMDG.

We are seeking savvy, customer-experience focused people with strong leadership, communication and relationship management skills, strong analytical abilities, and the capability to exercise sound judgment in handling complex issues under pressure. AGMs need to have a responsive and engaging approach to workplace change initiatives including participating in, and encouraging others to engage in, change and contribute to successful outcomes.

These roles encompass all aspects of leadership, management, development and co-ordination of a highly skilled workforce responsible for trade mark and design rights searches and examinations, oppositions, hearings, legislative changes, business process developments, examiner training and quality system management. AGMs are accountable for budget management, production, customer service, quality, workforce management, and reporting.

The successful applicants will be required to liaise with industry and other interest groups, the Department of Industry, Science and Resources and other government agencies, and represent IP Australia at national and international meetings, conferences and seminars. The occupants may also be involved in inter-business group corporate projects, working groups and/or taskforces.

In addition, the successful applicants will perform the statutory functions of a Deputy Registrar of Trade Marks and Deputy Registrar of Designs and exercise the appropriate power, authority, delegations and discretions under the Trade Marks Act 1995 and Designs Act 2003.

Position Duties

AGM roles and responsibilities: 

Lead and manage one or more of the Trade Marks and Designs sections within the Group, responsible for high quality customer service and service delivery meeting performance expectations in a legislative environment.

Demonstrate people leadership that empowers diversity, inclusion, and wellbeing.

Establish clear expectations and create a positive and productive environment to achieve stated goals and objectives, taking ownership and honouring commitments.

Identify and take responsibility for the development and implementation of performance improvement and quality initiatives, and innovative practices.

Manage business planning, workforce planning, budgeting and reporting for the Section.

Represent IP Australia in cross-Government and industry forums.

Provide high level advice on technical direction and complex IP matters including input to the review of legislation and policy.

Exercise the appropriate powers, authority, delegations and decision-making under the legislation.

Contribute to Ministerial and media requests.

Support the IP Australia Executive to achieve strategic goals and objectives.

Improve organisational performance through effective engagement with, and management of, risk within relevant sphere of influence.

Looking for more information?

Our position profile contains details including the capabilities required, the contact officer, and how to apply. Please use the link below to access the position profile:

Applications close at 11:55pm AEST on Sunday 2 April 2023.

Advertised : 19 Mar 2023 AUS Eastern Daylight Time

Applications Close : 2 Apr 2023 AUS Eastern Standard Time