Manager Quality Risk & Patient Experience

Welcome to St John of God Health Care

St John of God Health Care is one of the largest private providers of health care services in Australia, employing more than 16,000 employees (caregivers). We operate 27 hospitals and services comprising more than 3,500 hospital beds, including home nursing, disability services and social outreach programs.

With over 127 years’ experience in health care, we have an excellent reputation as a caring, nurturing and supportive employer. Learning is highly valued and there are many opportunities for professional development.

The Position

St John of God Bunbury Hospital is a 145-bed private hospital, providing health care to the Bunbury community and those that live in the south west of Western Australia. Bunbury is recognised as a cosmopolitan regional City and is rich in its art, culture and heritage boasting a number of natural and tourist attractions and has something for everyone.

The Quality, Risk & Patient Experience Manager works in conjunction with the Director of Nursing and Midwifery. In this role you will be responsible for coordinating and managing the quality and clinical risk team and program, while providing direction and leadership in the quality improvement, clinical safety and consumer partnership space. The successful applicant will have a high understanding and previous experience in quality improvement and clinical risk management in a health care setting. You will have a high level of communication and interpersonal skills with the ability to lead and facilitate a multi disciplinary team.

This is a permanent full time position. The successful candidate will work 76 hours per fortnight (1.0 FTE).

The successful candidate will have:

• A willingness and capacity to embrace the Mission and Values of St John of God Health Care.
• Current registration with the Nursing & Midwifery Board of Australia (AHPRA) as a Registered Nurse/Midwife.
• Demonstrated comprehensive knowledge, expertise and achievement of accreditation and private hospital licensing requirements
• Demonstrated leadership experience in quality improvement and clinical risk management in a healthcare setting.
• Ability to lead and facilitate the work of multi-disciplinary teams.
• High-level communication and interpersonal skills, including the ability to negotiate and influence as a change agent.
• Demonstrated conceptual and analytical skills, including the ability to analyse information and provide reports relating to findings.
• High level of technical competency and computer skills.

Desirable

• Relevant post-graduate tertiary qualifications in a health related field.

The Benefits:

• Salary: $112036.20 – $124434.39 per annum (plus super)
• A welcoming and supportive culture
• Highly competitive salary & entitlements
• Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
  • Novated leasing 
  • work related expenses
  • self-education and
  • additional superannuation
• A healthy work-life balance through flexible work options, additional purchased leave & well-being programs
• Flexible work options
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
• Employee support through our dedicated free Employee Assistance Program (EAP)
• Innovative Professional Development opportunities
• Access to a range of Lifestyle, Health & Wellbeing rewards & discounts
• Opportunities for post-graduate course support
• Dynamic multidisciplinary team
• Assistance with Australian work visas and temporary or permanent Employer Nominated Sponsorship (where applicable)
• On-site subsidised parking

All applicants are asked to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the essential requirements of the role. See role description  here

St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse. 

All caregivers employed by St John of God Health Care are required to be vaccinated from Covid-19, or meet the criteria for exemption, in order to fulfil the requirements of the role.

For enquiries contact Kym Cockin, Director of Nursing on (08) 9722 1605.