Medical Secretary / Receptionist

Administration Brisbane Part Time Icon Cancer Centre Australia
Medical Secretary / Medical Administration – Icon Cancer Centre North Lakes, QLD  

We have a new opportunity for a Medical Secretary / Administrator to join us within our Radiation Oncology unit at our comprehensive cancer care centre in North Lakes.

Join our existing administration team and support our specialists, nursing staff and patients coming in for regular treatments

Permanent, Part-Time Role (3 x Full Weekday Shifts) – 9 McLennan Court, North Lakes QLD 4509

Rapidly growing fast paced centre making a difference in everyday in our patients lives

“What matters most to me about working at Icon is the people. We have a fantastic team working in the centre. It’s like a big family and that’s really nice to be a part of.” – Hayley Fairless, Icon Radiation Therapist

The Opportunity   

As a Medical Secretary based at our Icon Cancer Centre in North Lakes, you’ll join a truly connected and talented team who are passionate about delivering the best possible patient care.

Check out our North Lakes centre here: https://iconcancercentre.com.au/centre/north-lakes

Our team makes us who we are, they shape our impact and drive our success. And at Icon, you will be a true champion of our patients care by: 

Welcoming patients, collecting and entering personal details, completing admissions paperwork with health fund checks

Scheduling/organising patient appointments, organise day lists for consultant

Prep consult rooms and paperwork for each clinical session

Answering telephone calls and responding to enquiries

Communicate fee schedules and enter/process patient invoicing and billing (Private Health and Medicare)

Monitoring and assessing the administration care path of all patients

Oversee wait room and respond to patient queries

Discharge procedures and paperwork

Supporting Icon’s WHS Officers and committees to effectively carry out their responsibilities

About You  

Medical Specialist secretarial experience highly advantageous

Experience with Medicare, DVA and Private Health Insurance favourable

Excellent organisational and time management skills

Ability to communicate with clarity both verbally (face-to-face and telephone) and written

Ability to use computer systems – competence required in Word and Excel

Delivery of excellent client service (to internal and/or external clients)

Possessing basic knowledge of medical terminology favourable

Who are we?

Icon Group is Australia’s largest dedicated cancer care provider and has expanded globally into Singapore, Mainland China, Hong Kong and New Zealand. We are built on a strong but simple vision – to deliver the best care possible, to as many people as possible, as close to home as possible.

Here’s why our people choose us  

Purpose, at Pace:  We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.

Impact, at Scale:  We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.

Connection, at Heart:  Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.

Opportunity, at Hand:  We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.

A few of our benefits   

Company-wide rewards, recognition and benefits portal

Structured professional development program

Access to novated lease options via our partner RemServ

Access to clinical and non-clinical education programs

Employee Assistance Program

Excited to join us?

At Icon, build relationships that matter.