Reception And Administration Officer (accessability) at Swinburne (Melbourne)

Job Description

AccessAbility Admin role within Swinburne University

Part time (0.5), ongoing position at our Hawthorn campus

HEW 4 salary + 17% superannuation

About the Role
The Student Engagement team at Swinburne University of Technology is looking for a Reception and Administration Officer to join their AccessAbility team!

This exciting role will report to the Team Leader, AccessAbility Services and provides reception and administrative services for the AccessAbility team. These services are provided through varied communication methods, including face to face, phone and direct or generic email systems. The role will require a customer-focused approach in dealing with a broad range of stakeholders from students, staff, team members and the external community.

The position will also support the AccessAbility team programs and services including liaising with the Schools and external student support providers.

About You
To be suitable for this role you will need to have experience in the below key accountabilities:

Demonstrated expertise in the administration support of students and faculties

Demonstrated ability to work independently and in a team environment, to deliver customer service to a diverse range of clients

Excellent time management and organisational skills, with ability to prioritise workloads to ensure deadlines are met

Excellent interpersonal skills with the ability to communicate with people at all levels and vary communication style accordingly

Qualifications

Completion of an associate diploma level qualification with relevant work-related experience or a certificate level qualification with post-certificate relevant work experience; or an equivalent combination of relevant experience and/or education/training

About Swinburne University of Technology
Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship, and proud of it. We are committed to a differentiated university proposition in education and research, so that:

• Every Swinburne learner gets a work experience
• Every Swinburne graduate gets a job
• Every Swinburne partner gets a tech solution
• Swinburne is the prototype of global best practice

The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.

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