Cluster Maintenance Manager

A Cluster Maintenance Manager will manage the Maintenance Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels.

What will I be doing?

As Cluster Maintenance Manager, you are responsible for the effective management of all engineering and maintenance operations within the hotel, including energy conservation. You are also responsible for the development of the Maintenance Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, a Cluster Maintenance Manager will perform the following tasks to the highest standards:

Lead the Maintenance Team in the day-to-day engineering and maintenance operations of the hotel, including service standards, equipment schedules, and work schedules

Communicate with Housekeeping to coordinate and prioritize maintenance activities for Guest rooms and public areas

Develop systems and procedures to ensure the health and safety of Guests and Team Members, as well as the proper conditions for plants, machinery, and property

Communicate with Government agencies to ensure full compliance with statutory regulations

Prepare Capital and Repairs and Maintenance budgets for Engineering

Perform daily checks around the hotel

Conduct lift emergency release procedures as required

Diagnose, maintain, and repair mechanical equipment within the hotel

Ensure good relationships are built with internal and external customers

Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise

Develop, implement, and direct all emergency programs

Develop, implement and manage energy conservation programs for the property to minimise expenses

Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively

Perform special projects and other responsibilities as assigned

Identify and introduce environmentally-friendly systems and equipment

Monitor Key Performance Indicators for the Maintenance Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives

Manage all Team Member related activities, including recruitment, performance management, training, career planning, disciplinary matters, and team motivation

What are we looking for?

A Cluster Maintenance Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Advanced knowledge of building management/engineering

A degree in Engineering or similar

Exposure to budgeting and basic accounting

Positive attitude

Good communication skills

Committed to delivering a high level of customer service

Strong leadership skills and previous experience of managing a team

Excellent grooming standards

Flexibility to respond to a range of different work situations

Ability to work under pressure

Ability to work on their own

Previous experience of facilities management

Proficient, at an advanced level, with computers and relevant computer programs

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

First Aid

Qualification in engineering field

MEANINGFUL BENEFITS FOR YOUR CAREER & WELL-BEING

We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams: Best-in-Class PTO
Go Hilton Travel Discount Program
​​​​​​​Hotel rates as low as $40/night! Health & Welfare Benefit Plans Debt-Free Education Retirement Savings Program Employee Stock Purchase Plan Mental Wellness Support 
Flexible Schedules Access to your pay when you need it
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