Shift Runner

All About Pizza Pty Ltd
Shift Runner (ANZSCO: 621511 – Retail Supervisor)
Full- Time/ Permanent
$45,000 to $54,000

Duties and responsibilities:

• Manage a small team within either the delivery services or the in-house
  sales services
• Interview, recruit, performance manage, reward, counsel and discipline
  employees
• Train staff on how to handle sales and difficult customers, and manage
  staff grievances
• Prepare rosters, plan and prepare work processes and assign staff to
  specific duties
• Ensure customers are receiving prompt services and correct products
  as per their orders
• Maintain a close watch on the quality of the offerings – before they are
  passed on to customers
• Ensure signages, promotions, pricing are correctly displayed and
  adhered to
• Manage and respond to customers’ inquiries, and resolve customer complaints
• Undertake inventory control and ordering – to ensure the replenishing of
  raw supplies in a timely manner
• Ensure raw supplies are correctly stowed, rotated and discarded, when
  appropriate suppliers, are adequately propagated/published and
  adhered to
• Undertake cash control and end-of-shift till reconciliation
• Monitor GPS system management of delivery vehicle
• Undertake regular training with franchisor for upgraded/new products
  and then onward train new/existing staff
• Assist in completing and submitting weekend paperwork to head office.

An AQF Certificate II or equivalent and at least 1.5 years (20 hours plus per
week) relevant post qualification experience, or

At least a relevant AQF or equivalent certificate III and at least 1 year (20 hours
plus per week) relevant post qualification experience, or

At least two years (38 hours plus per week) relevant experience.